Sidel is looking for a Field Service Engineer (FSE) specialized on Automation; the main focus is the following: - Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites; - Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. - Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.

Your Mission

• Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
• Properly handle, check and transfer equipment non-conformities;
• Prepare Job Progress Chart and technical reports in reference to carried-out activities;
• Ensure ultimate internal and external customer satisfaction;
• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
• Report after sales opportunities detected on Customer site;
• Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and report-ing deliverables;
• Report to the ISM for team site activities.

Your Profile

Education Qualifications and Language Requirements

• Technical professional qualification or Bachelor degree in Engineering as a plus;
• English fluent, written and spoken;
• Other foreign language as per regional allocation is a plus.

Professional Qualifications and Experience:

• 3 years experience in field activities
• Experience in the beverage industry
• Consolidated technical background on Automation and Electrical
• Plc knowledge is a must (Simens or B&R are preferred)

• knowledge of Sidel Portfolio is a plus
• knowledge of the process machineries upstream SIDEL equipments
• knowledge of microbiological principles, hygienic and environmental conditions and guidelines

Contract Type

Permanent

Country

ITALY

Location

Parma