Empatica

Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. We are building the world’s biggest and most trusted platform to understand health, utilizing smart algorithms and award-winning wearables to monitor, detect, research, and forecast various conditions.
If you are looking to join an innovative technology company and do meaningful work that can make a true impact in the world, you are in the right place.

About the role

We are looking for a Growth Marketing Specialist to join our team in Milan. This is an exciting opportunity to expand your skills across multiple areas of marketing, in a fast-growth company, with innovative products that capture a global market and span both B2B and B2C.

Your main responsibility will be to own and utilize digital tools to drive interest through the entire marketing funnel, both for the Empatica Health Monitoring Platform (our FDA-cleared digital platform for remote patient monitoring) and our Epi Monitor product (our FDA-cleared wearable product that detects seizures in people with epilepsy).

We are looking for a strategic thinker who is data-driven, proactive, and creative. You enjoy using the tools at your disposal and constantly learning new tricks, with a knack for analytics and a passion for constantly testing and optimizing to keep improving our KPIs and driving results.

Main responsibilities:

• Lifecycle marketing & automation: You will be ideating and executing campaigns using Pardot and Mailchimp, and building nurture programs and automations for our prospects and users.
• Demand generation: You will be working on team initiatives to generate leads and new customers for our products through targeted efforts such as ABM, lead capture at events, and digital ads.
• Website and Marketing Tech Management: You will be the owner of our website optimization, pushing for conversion rate optimization (CRO) and SEO. You will be collaborating with designers and internal and external developers, managing and strategically growing the marketing tech stack, and overseeing our website maintenance for optimal functionality.
• Analytics and reporting: You will collaborate with the Business Operations team to maintain accurate and automated reporting of KPIs that can be shared with the rest of the business.
• On a regular basis, you will be working with the Marketing, Product and Sales teams to create effective assets and content to assist with the above, such as sales enablement material and gated content.
• You will be supporting the Director of Marketing on creating strategic plans for the growth of Empatica.

The role reports to the Director of Marketing.
Requirements

• Bachelor's Degree in Marketing/Business /Communication or related discipline.
• At least 5 years of experience in a growth marketing role.
• Proficiency in Pardot and other marketing automation platforms.
• Experience in lead generation, management, scoring, and nurturing. This includes lifecycle management, conversion rate optimization, technical SEO, and sign-up flows.
• Fluent in English. Previous proven experience in writing copy or content in English would make you stand out!
• Strong understanding of email marketing best practices, including segmentation, A/B testing, and deliverability.
• Excellent analytical skills with the ability to interpret data and make data-driven decisions. Ability to set up analytics dashboards is a plus.
• Familiar with major ad platforms such as Google Ads, Meta, Reddit, plus knowledge of pixel tracking setups and up-to-date knowledge of privacy.
• Tech savvy and able to quickly master new tools and platforms.
• Knowledge of the US market or working in digital health a plus.

The tools:

• Must-know tools: Pardot, Salesforce, GA4, Mailchimp
• Nice to have: Looker Studio, Google Tag Manager, Semrush, Hotjar, Datadog, Zapier

Some important details:

• Empatica is an international environment with offices in Europe and the US, and so we conduct all our work in English.
• This role will be based in our Milan office, with flexible options for hybrid work.

Life at Empatica

You will join a fast-growing, international, and diverse team of 100+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.
If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.
Read our blog post and find out some reasons why we love working at Empatica.

Inclusion & Diversity

At Empatica we embrace diversity and inclusion. We have colleagues from 27 different countries, while more than 50% of our team is women (double the tech average!). We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.
Benefits

• Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech
• Competitive salary
• Employee stock options - we want everyone who joins us to own part of the company and our success
• ️ We have offices in Milan City Center and Downtown Boston. And every summer, we hold an amazing beach retreat in Sardinia, Italy
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• ️ Gympass membership with access to gyms, online classes, personal training sessions, and nutrition plans
• Membership for mental health and wellness platforms
• Health Insurance
• Free healthy lunch every day
• Free Kindle and books
• Remote working option
• ️ Flexible working hours
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• Personal learning and development budget
• Much more…