Job Title

Internship: Technical Support in Healthcare (part-time)

Job Description

As a Technical Support Intern, you will embark on a dynamic learning journey with Philips IT Health Imaging products, contributing to international project delivery for the EMEA region. Your primary responsibilities will revolve around supporting the end-to-end delivery of monitoring/alerting solutions for Radiology Informatics and related infrastructure elements.

Your responsibilities:

• Collaborate with the Technical Services Team in the project delivery setting, assisting in installations and upgrades of Radiology Informatics solutions.
  
• Perform technical installations of radiology software, ensuring application readiness, completing installations, and handling technical configurations.
  
• Support end-to-end delivery of monitoring/alerting solutions for PACS (Picture Archiving and Communication System), RIS (Radiology Information System), VNA (Vendor Neutral Archiving),
  
• Troubleshoot system failures, document solutions, and ensure efficient service delivery.
  
• Classify, prioritize, and resolve issues to maintain solution uptime and data safety.
  
• Customize monitoring tools, produce technical reports, and support the Monitoring Platform roadmap.
  

Requirements:

• Technical School (IT background preferred) or a university degree in Computer Science, Engineering, or related field.
  
• Basic technical knowledge in software/hardware solutions, including Windows OS, servers, storage, and troubleshooting.
  
• Strong analytical skills, attention to detail, and problem-solving abilities.
  
• Excellent communication skills in Italian and English.
  
• Knowledge of networking, monitoring tools, databases, virtualization, and scripting languages would be a plus.
  
• Proactive attitude and ability to work effectively in a team.
  

This 6-month, extracurricular internship in Genoa, Italy, offers hands-on experience in Technical Support and Radiology Informatics.

In return we offer you:

• A remunerated, Genova office-based extracurricular internship,
  
• Possibility to use English in everyday activities,
  
• Building your career in an international company that brings innovations that matter to you,
  
• Fast-paced oriented work in an international environment.
  

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