Italy Job Openings

RINA

IT Network & Communication Specialist

Genoa

October 10, 2024

Posting Date: 10 Oct 2024

City: Genova

Location:Genova, IT, 16128

Roma, IT, 144

Contract Type: Permanent

Division: Global IT Operations

Level of experience: Intermediate

RINA is currently recruiting for an IT Network & Communication Specialist to join its office in Genoa or Rome (Italy) within the Global IT Operations Division.

Mission

The ideal candidate will be responsible for managing, maintaining, and optimizing the organization’s network infrastructure and telecommunication systems. This role ensures seamless connectivity, reliable communication services, and secure data transmission, supporting both internal and external stakeholders. The ideal candidate will work closely with the IT team, vendors, and other departments to resolve network and telecommunication issues, enhance system performance, and implement new technologies.

Key Accountabilities

Network Implementation and Maintenance:

Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and other network devices.
Conduct regular network performance monitoring and optimization.

Telecommunication Systems Management:

Implement and support telecommunication systems, including video conferencing solutions.
Troubleshoot and resolve issues related to telecommunications systems.

Incident Management:

Provide Level II support for network and telecommunication-related incidents.
Collaborate with the IT support team to resolve complex issues and escalations.
Document incident resolutions and update knowledge base articles.

Security and Compliance:

Ensure network security by implementing and maintaining security measures in compliance with IT Security policies.
Regularly review and update network configurations to adhere to security standards.

Network Architecture Support:

Assist in the design and implementation of network architecture projects.
Provide input on network expansion and upgrades to improve performance and reliability.

Monitoring and Reporting:

Monitor network and telecommunication systems to detect and address potential issues proactively.
Generate and analyze reports on network performance, uptime, and other relevant metrics.

Collaboration and Communication:

Work under the supervision of the IT Network & Communication Manager to align with strategic objectives and priorities.
Communicate effectively with stakeholders, providing updates on network status and ongoing projects.

Documentation and Training:

Maintain detailed documentation of network configurations, procedures, and troubleshooting steps.
Provide training and guidance to other IT staff on network and telecommunication systems.

Education

Bachelor’s Degree in Information Systems or Computer Science

Master’s Degree

Qualifications

From 3 to 5 years of experience in network and telecommunications support.
Proficiency in network hardware and software, including Cisco Catalyst 9k, Nexus.
Strong understanding of network protocols/routing protocols (e.g., TCP/IP, DNS, DHCP, BGP).
Experience with network security practices and tools (e.g. Cisco ISE with Dot1X authentication, LAN, Wi Fi, TACACS management, Guest portal).
Experience with network monitoring tools (e.g. PRTG, Cisco Prime Infrastructure).
Experience with integration with third-party Session Border Controller and MS Teams as UCC solution.
Proficiency with wireless network based on Cisco Unified Wireless Network.
Experience with LAN and WAN technologies also Software Defined.
Experience with Cloud Networking Services provided by MS Azure and OCI.
Italian and English C1 or higher.

Competencies

ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
EARN TRUST - Take everyone's opinion into account and remain open to diversity
MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
THINK FORWARD - Capitalise on experiences and translate them into action plans for the future
PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model

With over 5,600 employees and 200 offices in 70 countries worldwide, RINA is a multinational player which provides certification, marine classification, product testing, site supervision and vendor inspection, training and engineering consultancy services across a wide range of sectors. Our business model covers the full process of project development, from concept to completion. The aim is to guarantee a project’s technical, environmental and safety - and sometimes also economic and financial - sustainability.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.

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