Armani Hotel Milan is looking for a Night Doorman to join our Lifestyle Department. We are looking for a candidate who has a passion for delivering great customer service and excellent communication skills.
MAIN RESPONSIBILITIES:

• Welcome guests upon arrival to the hotel in a courteous and prompt manner
• Deal with guests' requests and needs efficiently and effectively Ensure a high quality of guests and visitors at all times, understanding and anticipating guest needs, exceeding expectations
• Support to the team in complaint management
• Management of information to be given to guests relating to the structure and city of Milan
• Management and booking of transfers and taxis
• Operational coordination with the Lifestyle team regarding check-in check-out
• Baggage delivery and shopping bag, performing the service according to expected quality standards

QUALIFICATIONS & EXPERIENCE
Previous experience in similar and/or related fields in a 5* Hotel.
Experience at same level is an advantage.
Fluent English and additional languages desirable.
Driving license required.
ADDITIONAL INFORMATION
Type of work: Full time
Location: Milan, Italy
Department: Lifestyle
Languages: English, Italian
Other advantages: Meals in our staff canteen; uniform and laundry service; company discounts on Armani shops; corporate benefits App.
Successful candidate must possess legal work authorization in Europe.
Contratto di lavoro: Tempo pieno
Disponibilità:

• Turni

Esperienza:

• Bellman: 1 anno (Obbligatorio)

Lingua:

• inglese (Obbligatorio)