In preparation for a major global sporting event in Italy in 2026, reporting to the Operations Director (UK), the People & Recruitment Manager will manage all HR & Recruitment processes in the i LUKA Italy office as well as supporting our overseas offices. This role will consist of daily general HR duties and a big focus on managing the recruitment, selection, and delivery of an event workforce to populate operational teams in all areas of the company's functional business units.
This is a contract role starting in January/February 2025 until March/April 2026.
Key Responsibilities

Manage all HR employee documentation, including design and development where necessary, including role specifications, newsletters and joining instructions
Prepare employee contracts based on a template
Answering HR queries
Give new employees a fantastic introduction to i LUKA by conducting new hire orientation and local on-boarding
Liaise with IT and Finance to enrol new starters
Review and Authorise monthly payroll
Answering any queries on payroll
Manage local requirements for expatriate employees including, rent, Visas and relocation
Maintain employee benefits programs and inform employees of benefits Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors
Ensures legal compliance by monitoring and implementing applicable human resource requirements; conducting investigations; maintaining records; representing the organisation at hearings
Participate in the development of strategic recruitment plans aligned to meet the resourcing and accreditation needs of all functional areas
Effectively track and monitor recruitment progress against plans
Assist in the development and manage university attraction and recruitment strategy
Research, budget, plan and execute candidate assessment centres and interview schedules
Screening, interview and management of suitable candidates
Adhere to professional and legal confidentiality standards, company policies, procedures and practices, maintaining the highest level of integrity regarding candidate data management and client confidentiality
Communicate effectively with all colleagues, participate in project team meetings as required and necessary client /organising committee meetings
Compile recruitment contingency plans covering candidate withdrawal, increased resource needs and other potential changes to resourcing needs
Assist in developing and delivering training to programme teams on relevant areas, including accreditation, working time restrictions, payroll systems, etc.
Understanding accreditation types and restrictions
Guide and control accreditation procedures through relevant functional areas
Manage collation, accuracy and format of employee information for submission
Ensure timely submission of accreditation requests

This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the business as necessary.
Skills, Knowledge, Expertise

Fluent in Italian and English
Previous HR and Recruitment Management experience
Previous experience in high-volume recruitment campaigns
Hospitality or sports event experience would be an advantage
University recruiting experience
Effective project management skills
Confident public speaking and communication skills
Strong planning, organisation and time management - able to plan, set and achieve goals within defined deadlines
Advanced IT Skills, especially in Excel
Commitment to unrivalled customer service and teamwork to deliver results

Attributes

High energy, comfortable working potentially long hours in a demanding but rewarding and friendly environment
Flexible, enthusiastic, confident, outgoing
Willing to roll sleeves up and get involved
Passionate about sport, hospitality and delivery
Able to work in a calm, kind and professional manner in a pressured environment
Ability to prioritise a demanding workload