Customer Service and Support

Job Title:
Sales Development RepresentativeJob Description
Telemarketing/Lead Qualification for HP Indigo/Pagewide Industrial Presses portfolio
DESCRIPTION:
Do you want to join a 'global and growing company where you can develop and improve professionally?
Don't waste your time! We are looking for you!
WHAT WILL BE YOUR CONTRIBUTION TO OUR TEAM?

• The SDR must strive to manage all leads in the process led way aligned to all HP objectives.
• The goal is to produce BANT qualified leads that will convert to Sales Appointments for the appropriate HP Indigo/PWP Account Manager

RESPONSIBILITIES:
Data Prospection. Identify key contacts within accounts and engage by qualifying and following up with full information as per the Qualified Lead Guidelines
Lead Generation from Outbound External and Internal Data Sources. Leads not always associated to a specific marketing campaign
Lead Qualification from Inbound Contact Requests and Marketing Campaigns
Appointment Setting from BANT qualified leads for the Sales Team
Net New account creation. Expand database of prospects within assigned territory with the correct segmentation.
Lead Deployment in CRM: Effective Admin Management and Pro-active control of leads
Lead Exchange Large Format Team: Engage and collaborate with LF team to assess opportunities for cross sell or upsell
Ad Hoc Other Tasks within scope of responsibilities aligned to the requests of the HP Country Teams
WHO ARE WE LOOKING FOR?

• Native/Fluency in working country language compulsory, both spoken and written
• Advanced user knowledge Windows environment (good excel knowledge is a must)
• Basic knowledge of CRM management
• Good organizational capacity
• Ability to work in a fast-pace environment
• Empathic & enthusiastic personality
• Active listener
• Extremely Motivated
• Flexible & reliable
• Must value operating in a collaborative and cooperative environment

What do we offer?
International working environment;
24-hour access to e-learning platform with thousands of free courses;
Corporate PC;
Bonus upon achievement of goals;
Paid initial training.
Hybrid work mode
WHO WE ARE:
Do you want to embark on a new path within a future-oriented global company? Join our team of game-changers from over 70 countries! We specialize in providing exceptional customer service experiences and driving digital transformation for some of the biggest and best companies in the global marketplace. Every day our staff delivers a next-generation customer experience and helps companies better implement their customer relationships. In doing so, we achieve the highest business results and make a difference with our principals through our organization, talent, and technology.
We strive to provide equal employment opportunities for all candidates and to ensure a discrimination-free work environment. All of our selection practices are based on business needs, specific position requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, disability, or any other classification protected by applicable national laws.
Location:
ITA Vimercate - Via Torri Bianche, 7 - VimercateLanguage Requirements:
Time Type:
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