Italy Job Openings

Thirdera

Senior Solution Consultant - Italy

FULL TIME

August 5, 2024

Thirdera is looking for a highly skilled Senior Solution Consultant to join our Italy team!
Who is Thirdera?
Thirdera is the largest pure play Service Now partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of the Service Now platform and its limitless potential across the world of work. Our global team of Service Now experts helps our customers realize workflow automation and gain maximum platform value.
Your mission:
Your mission as a Senior Solution Consultant is to act as technical point of contact during the pre-sales stage by assisting the sales personnel in the qualification of commercial customer needs and performing pre-demo needs analysis for one or more strategic accounts. You exhibit mastery of the Sales process, and you are a trusted advisor for the account representative. You work at direction of practice manager to grow the practice.
What's in it for you?
We offer a fun, highly engaging and unique culture. You will get the best learning and career experience from day 1, by being able to work with Service Now Experts, access certifications and accreditations and the opportunity to grow in the Service Now practice.
You will be empowered to work with top level companies, amazing partners, in an environment where enjoying your work is key.
Who are we looking for?
We are seeking a confident, curious, and experienced Senior Solution Consultant who is an expert in a specific technology or product line and will support the team by providing direction and recommendations based on their knowledge and experience. As a Senior Solution Consultant, you will perform product demonstrations, both standard and customized, to potential and existing customers, both on-site and virtual. You will be responsible for planning and conducting proof of concept and proof of value with potential customers, respond to request for information/proposal documents stay up to date on product developments/releases to the level required for demos and POC/POCs, as well as competitive analysis.
In conjunction with sales and professional services staff, you will conduct transition briefings and preparation for deployment. You will create and maintain templates and documentation for project scoping and proposal delivery. You will act as a Service Now subject matter expert at executive briefings and marketing events.
Requirements:

5+ years of experience working in a similar role.

A strong technical understanding with a problem-solving mindset, along with the ability to creatively tailor configurations/demos
Previous experience of providing technical demonstrations of Saa S/Software to clients, with an ability to convey high-level/complex technical requirements.
Experience working with and selling to large enterprises (5000+ employees)
Able to articulate and logically communicate concepts with both technical and non-technical audiences, including C-Suite level contacts.
Ability to understand the "bigger picture" and the business drivers around IT.
Ability to work with Sales Executives and support the sales cycle.
Excellent written and verbal communication skills with the ability to build relationships at all levels.
Experience in writing tenders/proposals.
Ability to learn new technology and solutions.
Possess a good level of English (level C1)

Desirable:

3+ years of experience working with the Service Now Platform.
ITIL Foundations and/or Scrum Master Certified.
Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM); Financial Management (FM); Project Portfolio Management (PPM); Dev Ops; Agile; HR Service Delivery (HRSD); Governance Risk and Compliance (GRC); Security Operations; IT Operations Management (ITOM) including Cloud Management; Event Management; Infrastructure Discovery/Mapping or any complementary technologies such as Generative AI

Salary Range:
Welcome to Pay for Performance! We provide competitive compensation, generous benefits and a professional and culturally diverse work environment. Work-life balance is very important to us so our job opportunities allow for remote working and flexible schedules so you can manage your own time.
This is a remote opportunity.

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