Frozen Brothers are the leading company in the ice crystals industry, formerly known as Slush Puppie Ltd have been the leading slush company since the 1970’s. You will be working with very strong brands including Coca-Cola and Fanta. We’ve ambitious goals and we know it’s the expertise and enthusiasm of our people that fuels our continual growth. Right now, we are looking for some outstanding Service Technicians to join our expanding team.
Frozen Brothers is committed to being an equal opportunity employer
The Role
As part of our service team, you will be responsible for giving our customers the very best technical and customer service experience every time. This will involve visiting a wide range of premises in Milano, Verona, Venezia, Bolonia, Torino and Genova carrying out a detailed technical and quality health checks, preventative maintenance, diagnose and fix faults and complete installs and offer training.
Also, getting in touch with our customers in Italy to understand their needs and diagnose the faults to help them fix it and categorize it within some parameters to be able to provide a solution.
Star Service
You will gain more experience as you progress, when we think that you are capable, you will manage other service technicians in Italy and will help them fix the machines in their areas.
Our team are at the cutting edge of the industry and market leaders in brands, video display point of sale and product innovation and dispense.
We will offer you a training and induction week in Italy then continue your training with other technicians in the field until you are happy to take steps on your own and maintain your own area and plan your own day.
Experience:
Whilst Electrical Engineering experience is preferred many other areas of dispense and service can be beneficial so please talk to us even if you don’t have any previous technical experience in our industry but if you do this will help in your development. We can and will develop these practical skills with you. It’s your customer service skills, determination to succeed and deliver a great customer experience with a positive can do attitude that we want.
Safety
Safety will be your number one priority, and you will actively contribute to our zero accident culture through leading by example and ensuring you deliver high standards of cleanliness and reliability when on our customer’s premises. Uniform is provided and cleanliness and tidiness are prerequisites for a good technician
Additional knowlegde
IT plays a big part in the role, so some IT experience is beneficial.
Driving Licence with a ‘good’ driving history is a requirement
Geography
Work is planned in and around your area although we may ask you to be adaptable or work away if other areas require help in unusual circumstances.
Availability to travel to the UK and within Italy.
Next Steps
If this sounds like a journey you’d like to join we’d love to hear from you.
Vehicle
Until we have created a branch in Italy we will need that you can rent/lease a van for work (Mid Size Van). Rental costs will be included in the initial salary.
We will provide

• uniform and tools for the job.
• Phone / Tablet

The work
Hours of Work: 40 hours per week.
Schedule: 8 hour shift with Overtime available if required
Travel: Availability to travel to the UK and within Italy.
33 days Holiday.
Job Types: Full-time, Permanent
Salary: Reviewed after 3 months
Contratto di lavoro: Tempo pieno
Retribuzione: €1.700,00 - €1.900,00 al mese
Disponibilità:

• Orario flessibile
• Turno diurno

Domande di preselezione:

• In quale regione vive attualmente?

Esperienza:

• tecnico elettrico/di refrigerazione: 1 anno (Preferenziale)

Lingua:

• Inglese (Obbligatorio)
• Italiano (Obbligatorio)

Disponibilità a viaggiare:

• 75% (Preferenziale)

Sede di lavoro: Da remoto
Data di inizio prevista: 01/01/2025