仕事内容:
Position: Network and Server support Technician
Location: Japan, Omaezaki
Work Location: Shizuoka pref, Omaezaki City, Pin Code 6620-15
Time: 8 Hours (Mon – Fri)
Language Proficiency (Most Important) –
· Proficient in Japanese (Kanji Script- Read, Write & Speak) and
· English (Read, Write & Speak)
Must have his own vehicle to commute to office due to office location.
Job Description

• Primary hands and feet support for the client location, providing Level 2 support for network and server-related issues, including troubleshooting, diagnostics, and resolution.
• Monitor network performance and server health, identifying and addressing potential issues before they impact operations.
• Assist in the configuration, installation, and maintenance of network devices, servers, and related hardware.
• Collaborate with other support teams to escalate and resolve complex technical problems.
• Perform regular system updates, patches, and backups to ensure the security and stability of network and server systems.
• Document and maintain detailed records of network configurations, server setups, and support activities.
• Participate and responsible for all in all site related network and server changes, provide after-hours support if needed.
• Assist in the development and implementation of network and on new infrastructure installations. Work with vendors and assist in BAU.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in network and server support, including exposure to Data centre environments.
• Relevant certifications (e.g., CCNA, Comp TIA Network+).
• Strong knowledge of network protocols, routing, switching, and firewall management.
• Proficiency in server operating systems (e.g., Windows Server, Linux) and virtualization technologies (e.g., VMware, Hyper-V).
• Experience with network monitoring tools and techniques.
• Excellent problem-solving skills and the ability to work under pressure.

Preferred Skills:

• Experience with cloud services and hybrid cloud environments.
• Familiarity with ITIL framework and best practices for IT service management.

Other Skillsets
· Hands-on experience working in a data center environment working with physical servers/network equipment’s
· Troubleshooting skills in server and network equipment
· Ability to be on your feet all day, weekend work as well for on-call support (as & when required). Ability to lift heavy equipment’s within datacenter
· Demonstrate ownership and responsibility to assignments
· Strong ticketing system experience
· Enough expertise to identify and recommend changes/improvements to the process and infrastructure design
· Strong technical aptitude and ability to research and solve complex issues independently
· Show adaptability and flexibility in work to suit business requirements
· Understanding to Incident and Problem management to provide 2nd / 3rd level support in response to Major Incidents
· Excellent communication skills (Japanese and English language)
· Excellent customer engagement and customer service skills. Strong desire to help, share, and assist others
· Excellent analytical skills, Work Ethic and Problem-solving skills
アピールポイント:
Position: Network and Server support Technician
Location: Japan, Omaezaki
Work Location: Shizuoka pref, Omaezaki City, Pin Code 6620-15
Language Proficiency (Most Important) –
· Proficient in Japanese (Kanji Script- Read, Write & Speak) and
· English (Read, Write & Speak)
Must have his own vehicle to commute to office due to office location.
Job Description

• Primary hands and feet support for the client location, providing Level 2 support for network and server-related issues, including troubleshooting, diagnostics, and resolution.
• Monitor network performance and server health, identifying and addressing potential issues before they impact operations.
• Assist in the configuration, installation, and maintenance of network devices, servers, and related hardware.
• Collaborate with other support teams to escalate and resolve complex technical problems.
• Perform regular system updates, patches, and backups to ensure the security and stability of network and server systems.
• Document and maintain detailed records of network configurations, server setups, and support activities.
• Participate and responsible for all in all site related network and server changes, provide after-hours support if needed.
• Assist in the development and implementation of network and on new infrastructure installations. Work with vendors and assist in BAU.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in network and server support, including exposure to Data centre environments.
• Relevant certifications (e.g., CCNA, Comp TIA Network+).
• Strong knowledge of network protocols, routing, switching, and firewall management.
• Proficiency in server operating systems (e.g., Windows Server, Linux) and virtualization technologies (e.g., VMware, Hyper-V).
• Experience with network monitoring tools and techniques.
• Excellent problem-solving skills and the ability to work under pressure.

Preferred Skills:

• Experience with cloud services and hybrid cloud environments.
• Familiarity with ITIL framework and best practices for IT service management.

Other Skillsets
· Hands-on experience working in a data center environment working with physical servers/network equipment’s
· Troubleshooting skills in server and network equipment
· Ability to be on your feet all day, weekend work as well for on-call support (as & when required). Ability to lift heavy equipment’s within datacenter
· Demonstrate ownership and responsibility to assignments
· Strong ticketing system experience
· Enough expertise to identify and recommend changes/improvements to the process and infrastructure design
· Strong technical aptitude and ability to research and solve complex issues independently
· Show adaptability and flexibility in work to suit business requirements
· Understanding to Incident and Problem management to provide 2nd / 3rd level support in response to Major Incidents
· Excellent communication skills (Japanese and English language)
· Excellent customer engagement and customer service skills. Strong desire to help, share, and assist others
· Excellent analytical skills, Work Ethic and Problem-solving skills
その他:
Job Types: Full-time, Contract
Pay: 440,000円 - 525,000円 per month