Japan Job Openings

Four Seasons

Room and Floor Attendant

October 7, 2024

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.


About the location:
Occupying the top floors of a landmark 39-floor tower, Four Seasons Hotel Tokyo at Otemachi seamlessly blends modern high-style design with classical Japanese elements. From tasteful event venues to dynamic dining and drinking spaces, the Hotel offers a unique experience that is distinctively Four Seasons. The Hotel boasts a prime location above Otemachi Station in Tokyo's prominent financial district, right next to the Imperial Palace. The SPA is a tranquil sky-high sanctuary, complete with water features: vitality pools, mist chairs, and traditional Japanese ofuro baths. Dining options range from est, a Michelin-starred contemporary French restaurant, to PIGNETO, which serves authentic Italian cuisine with an al fresco terrace. VIRTÙ, listed on Asia's 50 Best Bars, is an immersive concept bar that harmoniously blends the drinking cultures of two iconic capitals, Paris and Tokyo. THE LOUNGE is the perfect spot for anything from an impromptu business meeting to a glamorous afternoon tea, all enhanced by stunning views of the Imperial Palace Gardens and the breathtaking Tokyo skyline.
About the role:


The Guest Room Attendant delivers the best Rooms experience for our guests through attention to detail , ensur ing all guest rooms are clean and up to standard . This role anticipates , customizes, and services guest’s needs before being asked and is knowledgeable about hotel offerings and amenities. This role is part of the Housekeeping Department.


What you will do:
  • Clean, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure
  • Performs Room Attendant duties in occupied rooms and check-out rooms
  • Provides turndown service for guests
  • Find opportunities to personalize the service experience for each guest
  • Assisting another attendant to do their duty smooth, and efficiently.
  • Deliver item to the guest if there is request.
  • Deliver laundry to the guest.

What you bring:
  • One+ year experience working in hotel housekeeping is considered an asset
  • Strong organization skills and an eye for attention to detail
  • Strong communication skills
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • 50%F&B outlet discount for other Four Seasons Hotel in Japan.
  • Complimentary Employee Meals
  • Social insurance
  • Define contribution benefit
  • Yearly health checks up
Schedule & Hours:
  • 40 working hours per week.
  • 10 days off every month except February (9 days)
  • Successful candidates must possess legal work authorization for Japan and be fluent in English and Japanese business communication.

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