Malaysia Job Openings
foodpanda
Executive, Vendor Education
Kuala Lumpur
September 4, 2024
“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Job Description
WHAT YOU WILL OWN:
- Onboard potential foodpanda vendors on the platform via phone call & livechat
- Assist the sales team on face-to-face/call training sessions with potential vendor
- Provide the support to the vendors to ensure they are satisfy with foodpanda
- Setting up relevant accounts for potential vendors for them to start selling on foodpanda
- Provide first call resolution to the vendor if needed
- Any other ad hoc tasks as requested by your line manager
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:
- Highly communicative with a pleasant personality
- Fluent in written and spoken Mandarin, and English is a must.
- Proactive and self-motivated individual who thrives on meeting targets
- Prior call centre experience a plus, but not compulsory
WHAT WE OFFER:
A top-notch office in Kuala Lumpur, Malaysia close to amazing restaurants and bars. Inside the walls of this office you’ll find:
- An empowering, international and agile working environment
- Responsibility from day one in an innovative and rapidly expanding tech business
- Regular office parties and exciting team events
- And a bunch of cool extras including foosball tables and a table tennis table, as well as free fruits and, of course, a monthly corporate
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