Mexico Job Openings

Brooklyn Navy Yard Development Corp

Concierge Officer, Part-time

Brooklyn

PART TIME

September 18, 2024

Job Title: Concierge Officer
Employment Status: Part-time, Non-Exempt
Union Status: Local 553
Department: Security
Reports To: Director of Security
Shift: Thursday - Monday, 9:00am - 2:00pm

Summary
The concierge officer will ensure the safety and security of visitors, tenants and employees at Building 77 while providing excellent customer service.

Areas of Responsibility
  • Be governed by CPR, Courtesy, Professionalism, and Respect, as well as Customer Service guidelines
  • Greet and assist visitors in building, providing a high level of customer service
  • Assist with wayfinding and direct visitors appropriately, prohibiting access to unauthorized areas
  • Assist visitors with identification cards, visitor passes, and overall speedy access
  • Be aware of conditions requiring attention; immediately report any unusual crime, occurrence, accident or hazardous conditions
  • Investigate suspicious conditions in the building and Flushing Avenue courtyard
  • Maintain activity log and complete daily reports
  • Monitor radio and all command station systems
  • Become familiar with all computer-based security and emergency systems
  • Monitor camera station, elevator banks, fire station, making notifications as needed
  • Answer phones promptly and politely
  • Maintain general upkeep of security desk
  • Review Hot Sheet daily during each shift and check appointment book
Required Skills and Abilities
  • Strong writing and verbal communication skills
  • Excellent customer service skills
  • Working knowledge of computers and software programs such as Proxy Click
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