Medical Excellence Operations Manager

Category: Clinical Development

Location:Ciudad de México, Ciudad de México, MX

• Create, track, and report on progress of KPIs, including CMR monthly dashboard performance reviewsm as week as ensure relevant KOL mapping is performed, results analysed, communicated, and implemented in plans and databases.
• Ensure operational excellence in the HCPs contract management process, KPIs follow-up, and continuous improvement.
• Manage implementation and follow-up of CMR defined projects, budget management for defined CMR projects, and internal reporting within CMRQ.
• Manage investigator-initiated study contracts, budget management, and other activities such as data management and publication processes with KOLs.
• Analyse and benchmark data to enable strategic planning for mid-term and longer-term success, supporting entry to new therapy areas.
• Provide specific support to Medical Affairs to ensure high-level planning and execution of Medical Education, Scientific Dialogue, and KOL engagement processes.

• Univesity Degree in Life Sciences or Healthcare.
• Minimum of 5 years cross-functional experience in the pharmaceutical industry in areas like Quality, Medical Affairs, Medical Excellence, and/or Regulatory Affairs.
• At least 3 years of project management experience with proven results.
• Expertise in business process improvement. In-depth knowledge of the pharmaceutical industry, including international and Mexican regulations.
• Ability to influence others, driving collaboration and alignment across teams.
• Advanced English