1 Opening
Mexico City

Release Manager
Project Manager I

Who We Are:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.
Visit us at UST.com.

You Are:
UST is looking for a Release Manager with following skillset and experience: RM will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects.

The opportunity:

• Managing risks and resolving challenges that impact release scope, quality, and schedules.

• Planning release windows and cycles across portfolios, components

• Communicating crucial release plans and changes

• Measuring and monitoring progress to achieve a timely software release within defined budgetary limits and defined quality standards.

• Coordinating processes between different teams (possibly in various locations)

• Communicating necessary release details to business teams

• Managing, planning, and negotiating release activities

• Producing deployment, implementation, and run books plans.

• Conducting release readiness and milestone reviews

• Maintaining release schedules for every core service and ensuring it aligns with major vendors and other stakeholders.

• Working with release engineers to comprehend code merges and branch ramifications.

• Ensuring that releases operate as per expectations.

• Ensuring that requirements are clear across dependent project streams with an effective release.

• Initiating and overseeing the development of technical guides and training for external functionality

• Managing the development of deliverables into production environments

• Validating release notes

• Deployment management of deliverables to the test environment particularly guaranteeing that the external dependent items are available during the test runtime.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• 10+ years of experience in IT and minimum 6 years as Release Manager

• A two to six-year experience in using project or release management tools.

• Ability to handle software infrastructure management & configuration management.

• Excellent analytical, logical thinking, and problem-solving skills.

• Excellent verbal and written communication skills.

• Should have Agile experience/knowledge of key agile techniques including SAFe 4.0 Value Streams, Kanban, Lean, XP, and Scrum

• Experience with PI/PSI planning and other SAFe and/or Disciplined Agile Development (DAD) ceremonies.

• Experience leading Agile Scrum teams.

• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, BDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

• Applicable knowledge of the technologies used by the team.

• Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous burn-down techniques, numerous retrospective formats, handling bugs etc.)

• Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc)

• Good skills and knowledge, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

• Foundational knowledge of Scrum Master tool-set (Jira, Confluence, Zoom, etc.)

• Foundational knowledge of Agile principles and ability to apply them in day-to-day delivery; Optional Agile certification acquired (CSM, CSPO, etc.)

Benefits
Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days’ pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.
What we believe:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
Humility:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
Humanity:
Through business, we will better the lives of those less fortunate than ourselves.
Integrity:
We honor our commitments and act with responsibility in all our relationships.
An Equal Opportunity Workplace, Free of Discrimination and Harassment
At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso
En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.
UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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Release Management,Agile,Scrum Team