Mexico Job Openings
inDrive
Technical Support Specialist
Zacatecas
September 6, 2024
Mexico, Mexico
Office
Shift work
Junior
We are currently looking for customer service advisors to work in person near Reforma 222.
Responsibilities
- Continuous improvement of customer support processes for providing quick & high quality service to the customers.
- Provide attention to users and drivers of the app, through chats, emails and calls.
- Resolution of conflicts, doubts or complaints.
- Outgoing calls to clients.
- Analysis of client requests (chat, email)
Qualifications
- High school completed.
- Minimum experience of 6 months in activities related to the customer support.
- Availability to work different shifts, either day or night.
- Availability to work from the office.
- PC knowledge at the confident user level
- Google products knowledge: Google Sheets
- Grammatically correct in written and verbal
- Competent verbal and written communication.
- Native language speaker Spanish
- Typing skills (min. 100 words per minute)
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