Mexico Job Openings
Ali Awad Law, P.C.
Virtual Customer Service Associate/Receptionist
FULL TIME
October 10, 2024
CEO Lawyer is seeking a dedicated and professional Customer Service/Receptionist to join our fully remote team. The ideal candidate will provide top-notch service to our clients, handling calls, emails, and chat inquiries with a high level of professionalism and efficiency. You will play a key role as the first point of contact, ensuring a seamless client experience and supporting administrative tasks.
Key Responsibilities:
- Client Communication: Answer and route incoming calls, emails, and chat inquiries in a timely and professional manner.
- Appointment Scheduling: Coordinate and schedule client appointments, ensuring accurate calendar management.
- Customer Support: Assist clients with general inquiries, direct them to the appropriate legal team members, and resolve minor issues.
- Administrative Tasks: Support the team with document management, filing, and data entry.
- Client Relations: Build and maintain positive relationships with clients, providing a welcoming and helpful customer experience.
- Case Management Support: Assist with file organization, tracking case progress, and updating client records as needed.
- Communication Tools: Proficiency in using phone systems, CRM tools, and other communication platforms.
- Language Skills: Fluent in English and Spanish (written and spoken).
- Experience: Previous experience in customer service, call center, or receptionist roles (preferably in a legal or professional services environment).
- Technology Skills: Comfortable using CRM software, Microsoft Office Suite, and other digital communication tools.
- Time Management: Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Remote Work: Experience working remotely with reliable internet and a quiet workspace.
- Availability: Flexibility to work weekends and rotate days off.
- Shifts: 8-hour shifts with a 40-hour work week.
- Location: Must be located in Colombia or Mexico with the ability to work remotely.
- Equipment: Personal computer and stable internet connection.
- Hourly rate at $6 - 7 USD/hour.
- Work from the comfort of your home.
- Opportunity to grow within a dynamic and supportive legal team.
Pay: From $135.00 per hour
Expected hours: 40 per week
Work Location: Remote
Application Deadline: 14/10/2024
Expected Start Date: 28/10/2024
New Job Alerts
TRANSPORTES PITIC SA DE CV
Analista de Recursos Humanos
FULL TIME
November 19, 2024
View Job Description
Areas Mexico
Analista de reclutamiento y seleccion-Aeropuerto Guadalajara
Guadalajara
FULL TIME
November 19, 2024
View Job Description
Liverpool
Recepción de mercancia nocturno | Liverpool Valle Oriente Mty
FULL TIME
November 19, 2024
View Job Description
Grupo Corporativo Papelera
Operador multifuncional
Huehuetoca
FULL TIME
November 19, 2024
View Job DescriptionLooking for similar job?
Ford de México
Customs & Virtual Pedimentos Analyst
Naucalpan de Juárez
FULL TIME
October 10, 2024
View Job Description
Cisco Systems
Security Virtual Account Executive - Mexico
Ciudad de México
FULL TIME
November 2, 2024
View Job Description
Procter & Gamble
Representante de ventas médicas (Virtuales)
Ciudad de México
FULL TIME
November 7, 2024
View Job Description
ADM Consultoria Profesional
ASESOR DE VENTAS DE SEGUROS/VIRTUAL
FULL TIME
November 19, 2024
View Job DescriptionNew Job Alerts
TRANSPORTES PITIC SA DE CV
Analista de Recursos Humanos
FULL TIME
November 19, 2024
View Job Description
Areas Mexico
Analista de reclutamiento y seleccion-Aeropuerto Guadalajara
Guadalajara
FULL TIME
November 19, 2024
View Job Description
Liverpool
Recepción de mercancia nocturno | Liverpool Valle Oriente Mty
FULL TIME
November 19, 2024
View Job Description
Grupo Corporativo Papelera
Operador multifuncional
Huehuetoca
FULL TIME
November 19, 2024
View Job Description