Req ID: 294972

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Windows System Administrator( Cloud-Infrastructure-AWS) to join our team in -, México (MX-MEX), Mexico (MX).

Windows-Cloud SA Requirements:

• Perform installation, customization and maintenance of the Windows Server operating system and system software products in support of business processing requirements for both On-premise and Cloud environment
• Expert in Windows, AWS Cloud Administration, OS/server administration, patching, maintenance, and troubleshooting.
• Proficient in operating and troubleshooting AWS services like EC2, networking, RDS, backups, storage (EBS, EFS, S3, Glacier), and security (Well-Architected framework).
• Possesses a strong understanding of networking concepts for configuring secure VPCs, subnets, landing zones, ACLs, and security groups.
• Experience in end-to-end cloud migrations, including strategy, assessment, design, architecture, and execution on AWS.
• Skilled in identifying and migrating suitable applications and workloads, gathering migration requirements, and collaborating with stakeholders.
• Good knowledge of various AWS services like Lambda, SNS, SQS, Dynamo DB, Open Search, Transfer Family, Cloud Watch, EC2, EFS, EKS, Step Functions, ELB, ACM, Directory Services, and networking.
• Hands-on expertise in designing, architecting, deploying, and supporting hybrid cloud environments.
• Up-to-date on emerging technologies like cloud security, container orchestration (ECS, EKS, Kubernetes, Docker Swarm), and configuration management tools (Ansible, Chef, Salt, Puppet).
• Works closely with Site Reliability Engineers to analyse and resolve cloud security issues within production applications.
• Assists in implementing identity and access management solutions (SSO) for systems and applications.
• Configures cloud monitoring with native tools and integrations (ITSM, Cloud Watch, New Relic, etc.).
• Strong understanding of Paa S to Iaa S migration strategies.
• Adept in scripting (Python) and automation (Terraform experience preferred).

Responsibilities as SA:

• Perform installation, customization and maintenance of the Windows Server operating system and system software products in support of business processing requirements for both On-premise and Cloud environment
• Evaluate and integrate new operating system versions, drivers and hardware.
• Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.
• Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
• Conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability.
• Implements appropriate levels of system security. Maintain security patching and remediating vulnerabilities, propose solutions for the same.
• Perform incident resolution, problem determination and root cause analysis in accordance with service level. Knowledge of ITIL.
• Recommend and implement modifications to the server environment, Innovation, Ideas to improve
• Preparation of Standard Documents and periodically review them for modifications
• Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.
• Maintain Server Inventory updated and accurate.
• Maintain checks for server's backup and monitoring solutions.
• Provides technical expertise for system transitions, migrations and consolidations.
• Understands and foresees implications of decisions.
• Knowledge of industry and business principles.
• Presents problem analysis and recommended solutions in a creative and logical manner.
• Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives.
• Forecasts, models, and utilizes advanced analytical tools.
• Creates new procedures and processes to drive desired results.
• Handles diverse range of issues that require evaluation of a variety of factors including current business trends.
• Articulates pros and cons of an action in a clear manner.
• Develops skills to analyze ambiguous problems.
• Enhances own knowledge through understanding business trends and objectives.
• Regularly interacts with colleagues or customers generally up to senior level management
• May provide technical guidance or influence the work of others.
• Updates management on project/activity status.
• Contributes to area by ensuring quality of tasks/services provided by self and others.

Basic Qualifications:

• 12+ years of overall experience
• 6+ years of AWS experience
• 6+ years of experience working in a diverse cloud support environment in a 24*7 production support model.

Preferred Certifications:

• AWS Sys Ops Administrator/Solutions Architect Associate Certifications
• AWS Solutions Architect Professional Certification

Work Timings:

• Should be willing to work in a rotational shift with a 24x7 support window.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.