Your job

As a Get-e night shift Operations Specialist, you provide top-notch B2B service to our customers worldwide during the night. You are the first point of contact for B2B customers and transport suppliers. For this contact it is important that you speak fluent English and Spanish. You deliver quality checks for the bookings, assess the needs and wants of our customers and suppliers and communicate on a business level over the phone, via email and chat. You identify areas of improvement and think about solutions.

Your profile

We (Get-e)xcited if:

• What others do by day, you do best by night.
• You speak English and Spanish fluently. Other languages are a big plus!
• You are happy working 4 nights a week (also weekends) from 23 PM to 8 AM. This is due to our nature of operating 24/7/365.
• You are also available for 1 daytime shift a month (training) at the office in the Netherlands.
• You have experience working night shifts and can work from home (in the Netherlands).
• You have at least a bachelor’s degree.
• Your communication skills are next level! You do this with clarity and empathy.
• You are enthusiastic about being part of an international team and interacting with customers globally.

Why us?

You (Get-e)xcited:
To work in an international team of fantastic people from 18 different nationalities and an open, exciting, collaborative, supportive and inclusive working atmosphere. Because we are a scale-up company, we are growing rapidly, and you are willing to participate and show ownership during our growth.

Besides an exciting and dynamic job, we provide you with the following:

• Gross monthly fixed salary of €3200,- based on 36 hours a week
• Remote equipment and travel allowance when coming to the office.
• 25 vacation days based on full-time employment.
• 8% vacation allowance (paid out in April)
• Full onboarding training at the office.

Furthermore, we provide you with other benefits:

• To have a free warm Muscle Meal if you work from the office.
• You can use our cab service 2 times per year.
• Enjoy company parties twice a year.
• To have free fresh fruit and free fair-trade coffee with freshly roasted beans.
• To enjoy our "Borrel" every Friday afternoon.
• Free and unlimited access to Open Up. An anonymous platform offering professional psychological help.
• Great discount on 40+ companies through our HR-system.

About us

Our mission is to make every contact an excellent experience.
Get-e is a fast-growing international travel-tech scale-up, and since 2019 we have been backed by venture capital. As a core business, we provide smart transportation management solutions for leading global travel brands. Recently, Get-e added hotel room management for airline crews' to its portfolio. Due to our rapid growth of Get-e, we are looking for new talent who can create the best user experience for our customers.