Hi there! Are you ready to start on a journey with a purpose? At O My Bag, we're on a mission to make a positive difference in the world, one bag at a time. Our office is a hub of ambition, creativity, and fun, and we're looking for a Store Manager who shares our passion and fits right into our upbeat and friendly atmosphere.

Your main responsibilities:

You will be responsible for the overall management and performance of O My Bags two Amsterdam stores. This includes ensuring operational efficiency, maximizing sales, providing excellent customer service, and onboarding, training and leading an proactive and enthusiastic team of Store Reps.


Operational Management:

• Oversee daily operations of both stores, ensuring they run smoothly and efficiently.
  
• Manage inventory levels, conduct regular stock checks, and place orders as needed.
  
• Manage budgets for both stores.
  

Sales and Customer Experience:

• Develop and implement strategies to increase sales. The goal for 2024 is to increase our conversion rate from 47% to 52% for Ceintuurbaan and from 31,5% to 35,5% for Wolvenstraat.
  
• Monitor sales performance and set targets for store staff.
  
• Provide exceptional customer service and handle customer complaints or issues promptly.
  
• Plan and oversee in-store promotional events or displays.
  

Team Management:

• Recruit, train, and coach store employees.
  
• Set up a training program for the store staff to set them up for sales success.
  

Marketing and Promotions:

• Plan and execute local marketing initiatives and in-store promotions.
  
• Preparing promotional materials and displays in collaboration with the marketing team.
  
• Engage with the local community to enhance the store’s presence and reputation.
  

You're the right fit for us if:

• You are aligned with our mission to positively change the world, one bag at a time.
• You have a can do attitude, are proactive and are always up for a challenge.
  
• You have strong supervisory skills and can effectively hold others accountable for their responsibilities.
• You’re a natural leader, inspiring people to take ownership of their tasks and become more independent in their roles.
• You excel in verbal and written communication, ensuring your message is clear and appropriate for any audience, whether it’s customers, team members, or stakeholders. Both in Dutch and in English.
• You possess excellent problem-solving abilities and can quickly come up with creative and practical solutions when challenges arise.
• You have solid training and coaching skills, guiding team members to improve their sales techniques and overall performance.

Now, let's see if you've got what it takes:

• This position is based in the Netherlands, and applicants must currently reside here.
• You have at least 3+ years of experience as a store manager, ideally in the fashion industry.
• You are available to work 32-40 hours per week.

What we offer:

When you join our team, you'll experience:
Impactful Change: You'll have the opportunity to change the world by supporting ethical and sustainable practices.
A prime location in the buzzing 'The Pijp' area in the heart of Amsterdam.
O My Bags: Benefit from a personal budget and shop discount, allowing you to treat yourself to bags that not only make you happy, but also your friends and family.
Continuous Learning: Expand your horizons with a personal development budget and various opportunities for growth, including our book club, training sessions, yearly L&D getaway and more.
️ Fitness Perks: Stay active and healthy with discounts on One Fit subscriptions and the unwavering support of our team in staying fit.
Team Bonding: Join in on our monthly team activities, organized by our Party Committee.
Secure Future: Secure your future with our sustainable pension scheme through A.S.R. Doen Pensioen.

About O My Bag

We don't just make handbags; we make a statement. We are changing the leather and fashion industry by creating fair job opportunities and connecting producers in small communities to the global market. We're an ambitious and positive team and bring a 'can do' attitude on our serious mission to create a better world. We own two stores in Amsterdam and you will find our bags all over the world.

"Hold my bag, I have to apply"

Apply now and let's create a brighter future together! ✨


If you don't match all the requirements, we still invite you to apply. However, speaking Dutch is a hard requirement.