Join a team recognized for leadership, innovation and diversity

Field Service Leader
Auckland

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

Join Us and Make an Impact.
As a Field Service Leader, your focus will be to lead New Zealand Service Commercial function to deliver best in class solutions to meet customer expectations and meet Honeywell growth and financial performance targets.
Key Responsibilities:

• Own the commercial contracts and SPOT revenues
• Lead the commercial service teams to deliver service offerings (HVAC, BMS, e-Security, CCTV and Controls) effectively and efficiently to existing and new customers
• Achieve Annual Operating plan
• Work with Sales to drive revenue and identify opportunity and booking revenue for SPOT and service contracts
• Effective and efficient resource management and people utilization
• Driving future direction by driving training programs to enhance engineers and technicians’ level of competence
• Manage day to day operations, including customer concerns, corrective actions ensuring satisfactory completions
• Understand customer needs and formulate technical solutions based on Honeywell offerings
• Responsible of forecasting, cost management, scheduling and reporting
• Identify and challenge latent defects while managing clients and building strong relationship
• Drive Honeywell Safety culture and drive culture of sustainability and compliance within the team

Key Experience & Capabilities:

• Degree in an engineering discipline; Mechatronics, Mechanical, or Electrical Engineering preferred.
• 10+ years of technical experience in the industry; BMS or electronic security specialty preferred
• Exceptional staff management and process improvement skills
• Experience working on commercial maintenance contracts
• Demonstrated ability to meet and improve delivered financial results from implemented estimates
• Commitment to customer satisfaction and passionate in building strong relationships
• Effective communication - both verbal and written and negotiation skills
• Experience with direct customer contact
• People leader, proven track record in delivering contract obligations
• Technical and financial acumen

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: https://www.youtube.com/watch?v=CG-rm G0e KLk
Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.

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Additional Information

• JOB ID: HRD245455
• Category: Customer Experience
• Location: Level One & Two, 9 Wilkins Street, Freeman's Bay,Auckland,AUCKLAND,1011,New Zealand
• Exempt