Business Title: Kaiarataki


Position Purpose To provide advice and coordination for our approach to Tikanga Māori
within Student Registry which aligns to the overall aspirations for the Office
of Students and Global Engagement (Sa GE). In line with the University’s
Te Tiriti-led commitment, this is a key strategic objective, but one in which
we will strive for across the portfolio. This role includes working alongside
the Kaiarataki Matua Senior Advisor Māori (Sa GE) to provide oversight and
application of professional development in Te Reo me ōna Tikanga through
thoughtful and intentional Māori-led pedagogy, and further enhancing the
contribution of the portfolio to our Te Tiriti o Waitangi strategies.



Department: Student Registry
Location: Palmerston North Campus



Reports to: Senior Advisor - Māori
Responsible for: N/A
Delegations: N/A
Job Title: Advisor – Capability Development



Key relationships: Internal
DVC Māori
Te Matawhānui
Massey colleges and departments
ITS
Student Registry colleagues
Sa GE colleagues

External
TEC
NSI – Ministry of Education
Universities New Zealand
Iwi and Hapū
Kura Kaupapa Māori


Context: We are a world-leading university in many academic disciplines and fields
of research. Our point of difference is research that is connected to
Massey University community and industry. Our researchers are developing expertise and
skills to advance human knowledge and understanding. Working together
across disciplines and locations, we solve national and global problems
through fundamental, applied, and interdisciplinary research, while
culturally and artistically enriching our world.

We are deeply committed to being a Tiriti-led university, demonstrating
authentic leadership in contemporary Aotearoa New Zealand as we
uphold Te Tiriti o Waitangi, the founding document of our nation, and its
principles through our practice. We embrace this not just as an obligation
but as a real opportunity for the nation and its people.

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Our educators are preparing a new generation of global leaders. Our
students are diverse and are attracted to Massey because they want to
achieve their personal goals or make their mark in the world. They
experience world-class learning that recognises their intellectual and
cultural strengths, expands their horizons, and prepares them to
contribute to a rapidly transforming world with skills, critical and creative
thinking, and leadership.


We will be renowned for our passion and caring attitude. All Massey
campuses will be innovation ecosystems, acting as magnets for smart
enterprises. Wherever we are, we will operate in partnerships founded on
respect, trust, and mutual benefit. Massey is not only defined by what we
do, but by how we do it.

About this department

Student Registry provides core administration support for students. This
includes admission, enrolment, conferment, student records, international
compliance, and student fee services, etc.

We are a group of professionals who have a positive attitude, work pro-
actively and take real pride in ensuring our practices and processes are
current, efficient, and always consider our student’s needs. We are agile
and easily move and change direction where and when we need to. Our
teams’ culture, engagement and support are as important as our
technical ability.



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Massey core capabilities


At Massey we are Tiriti-led, upholding Te Tiriti o Waitangi principles through our practice, We:

• Demonstrate awareness Of Te Tiriti o Waitangi and its contribution to Aotearoa New Zealand

society

• Understand the relevance of Te Tiriti o Waitangi in relation to the work of the University and

the people we serve.

• Embracing Te Reo in relevant and practical ways in our work place interactions and

engagement with external stakeholders, giving expression to Tikanga Mäori and protocols
that demonstrates that we respect and value Maori conventions in appropriate settings.
At Massey we work together with mutual respect and caring. We:

• Act with integrity and trustworthiness and give credit to others for the work they do.

• Work cooperatively and inter-dependently to foster and promote the One University approach

• Share knowledge and communicate professionally with courtesy and mutual respect.

• Are ethical in all transactions, working within the parameters of our policies and procedures.

• Are direct, truthful and maintain confidentiality.

• Seek to understand and appreciate our differences.

• Keep ourselves and others safe; work together to embrace with the University's health, safety

and wellbeing policies, procedures and programmes; display commitment by actively
supporting all safety and wellbeing initiatives: and by actively engaging in health and safety
improvement opportunities.
At Massey we are future-focused, results- oriented and strive for excellence. We:

• Take ownership and responsibility for delivering results to support achievement of

• University objectives.

• Provide the best quality services to our customers (internal and external) ensuring our

students/ stakeholders are at the heart of everything we do.

• Deliver or support world-class research, teaching and learning and citizenship.

• Take personal responsibility for our performance, take pride in doing our job well, and commit

to ongoing personal and professional development

• Are motivated and create a positive working environment where our values are reinforced.

• Anticipate and respond with agility and resilience to the changing needs of the University and

the communities we serve.

• Seek ways to improve our services to deliver in an efficient and effective way.

• Embrace technology and apply this innovatively to better meet the needs of those we serve.

• Challenge ourselves to reach our potential and help bring out the best in others.

• Understand how what we do contributes to the objectives of the University.

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Accountabilities


Advisory Services Provide guidance and advice across all Student Registry team’s as it
relates to Tikanga Māori and in order to genuinely embrace the ‘lived’
experience of Te Tiriti o Waitangi.

To provide guidance and advice on Tikanga Māori, with a focus on
understanding its purpose, benefits, and place within the working
environment.

To work with the Kaiarataki Matua Senior Advisor Māori to assist in
developing a culture within Sa GE that gives meaningful and authentic
expression to the University’s Te Tiriti o Waitangi strategic initiatives.



Team goals and
With our team goals focussing on supporting our students your actions
culture
will reflect this by being pro-active, knowledgeable, agile and
flexible. Aiming to be an expert in your area whilst having an
overarching understanding across Student Registry and a willingness to
assist in any, and all areas (Sa GE), as required.

You will play an integral part in upholding our team culture. Ensuring
your actions reflect the team values and taking pride and personal
ownership of these goals, values, and behaviour.



Ongoing improvement To work with Student Registry to ensure they have appropriate operating
systems and processes in place that recognise the benefits of being Te
Tiriti-led.

Model behaviours that support the universities Te Tiriti-led commitments.

To work with the Kaiarataki Matua Senior Advisor Māori on staff
development opportunities that will enhance the teams approach to
Tikanga Māori.

Contribute and support on-going reviews and implementation of Student
Registry processes, to maximise efficiency and effectiveness.

Ensure you are proactive in building and remaining current in your
knowledge (regulations, policies, procedures, system opportunities etc)
and seek ways to improve our support of students.

Keep informed of current developments in Education locally and
globally, including emerging trends and current issues affecting
Massey University

Take personal pride in delivering timely, accurate and quality outcomes
while meeting workload requirements, sharing knowledge and supporting
others across the team where and when possible.

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Functional Tikanga Māori
Accountabilities
Present and facilitate cultural capability training with staff to enhance the
knowledge of Te Ao Māori, Mātauranga Māori, Te Reo Māori me ōna
Tikanga;
Advise, coordinate and administer the delivery of this training as directed
by the Kaiarataki Matua Senior Advisor Māori;

• Advise the team on specialist requirements, as appropriate;

• Undertake continuing personal professional development.

General

• To actively support the Head of Student Registry across key

initiatives;

• To work closely with the Kaiarataki Matua Senior Advisor Māori;

• To actively work in partnership with students (prospective, current

and past students), taking on their views and using this to help
inform future decisions;

• To be an advocate of the Portfolio in all forums;

• Enhance and leverage future opportunities as they arise.

Qualifications and Experience
Qualifications: A relevant tertiary qualification at bachelor’s degree level or above is
preferred but not essential
Te Reo Māori and demonstrable experience in Tikanga Māori.



Experience: • Prior experience in advice and/or leading Tikanga Māori delivery
within a tertiary setting or other educational settings;

• Proven ability to uphold the integrity of Tikanga Māori across a range

of situations and settings;

• Ability to organise and lead Tikanga Māori arrangements across a

range of settings including hui, campus events and ceremonies;

• Demonstrates a capacity for providing advice, and a proven record of

accomplishment of developing strong and effective relationships in
the achievement of strategic outcomes;

• Experience of working in a customer-focused role, often working

under pressure and to tight deadlines;

• The ability to present to, and to communicate with a range of

audiences;

• Proven experience working as part of a highly motivated team and

gaining the respect of peers and stakeholders;

• Experience in strategic planning and implementation, operational

execution and reporting;5

• Proven ability to establish and develop effective relationships with

external groups and internal stakeholders would be an advantage;

• In depth understanding of the University regulatory, academic,

financial and strategic context.
Capabilities:
Accountability Understanding of the importance of being accountable and ability to focus
on those activities that have the greatest impact on meeting work
Essential commitments.

• Demonstrates an ability to meet own responsibilities.

• Removes obstacles to work objectives.

• Maintains a sense of urgency and a positive attitude.

• Brings potential problems to the fore, thereby enabling decision

makers to keep projects on track.

Strategic and Business • Sets the agenda and communicates expected outcomes to others and
Acumen allocates resources to deliver on university objectives.

• Makes sound recommendations when faced with complex and

Essentialcontradictory alternatives.

• Raises awareness of potential strategic alliances and partnerships.

• Communicates key considerations for organisation decision making

process.
Communication Understanding of the importance of insightful listening and
communicating and ability to provide information and messages in a
way that produces clarity and impact.
Essential

• Written and oral communications that produces clear and complete

communication for stakeholders.
perspectives.

• Recognises which communications need to be formalised to provide

clarity, including when escalation is required.

• Able to address broad audiences and working groups, working with

communication plans and a mix of communication methods.

• Able to present information clearly, concisely, and logically. Varies

content, style, and form to suit the subject. Interpersonal Knowledge of the techniques and the ability to work with a variety of
Relationships individuals and groups in a constructive and collaborative manner.
Essential • Explains the benefits of maintaining positive working relationships
with work colleagues

• States the basic characteristics of good working relationships and

applies this to work.

• Identifies roles and responsibilities for self, including when escalation

is required.

• Provides examples of individuals with good interpersonal skills and

their specific skills. 6

Continuous • Actively explores and uses digital tools to innovate programme,
Transformation processes, systems, or services. Keeps up to date with the digital
evolution. Creates and edits digital content."
Essential

• Leads with agility, generating new ideas, approaches, and solutions

in response to changing demands or environment.

• Integrates emerging industry best practices into current working

processes.

• Works with stakeholders to deal with, respond to and actively seek

changes and innovative opportunities.

• Builds an environment of openness to new ideas and approaches.
  

Delivering Results • Supports others /the team during change by encouraging flexibility,
demonstrating the positives, and finding opportunities for the team
Essential or others to get involved.

• Confirms achievement and acceptance of results on time, within

resources and ensures capture of what can be learned from the
experience.

• Promotes area achievements with stakeholders, working with others

to share insights.

• Mobilises group to anticipate potential issues and change and

respond to them appropriately.

• Coaches’ others to develop effective techniques for producing

expected results. Priority Setting Knowledge of effective self-management practices and ability to manage
multiple concurrent objectives, projects, groups, or activities, making
Essential effective judgments as to prioritizing and time allocation.

• Explains basic concepts of time and priority management

• Understands own role priorities on a day-to-day basis.

• Describes team or unit priorities and how they relate to roles.

• Seeks guidance in detecting and addressing priority conflicts.

Pre-employment checks


Pre-employment
checks: • Requirement to pass a Criminal and Traffic Convictions (Security)
Check performed by the Ministry of Justice.
Requirement

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