Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

The Details
We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

Role Overview
The Quality Assurance Analyst is responsible for carrying out technical and functional testing services and related consulting activities for Datacom and Datacom clients.

Role Responsibilities
The Quality Assurance Analyst is responsible for (but not limited to):

• Ensuring adherence to Quality Assurance standards, best-practices, and methodologies. Working under the supervision of a QA Lead or QA Test Manager on a project.
• Identifying requirements from multiple sources. Analyzing requirements to determine test conditions. Documenting test cases to address the test conditions.
• Executing the test cases, recording the results and any defects in the appropriate tools. Improving and expanding tests as testing proceeds to improve coverage.
• Contributing to risk prioritization discussions and rankings. Applying pragmatism to test design and execution.
• Participating and collaborating with the team in project/programme ceremonies (e.g. sprint planning, stand-ups, retros, reviews, design workshops).
• Providing reasonable test estimates for specific pieces of work.
• Providing accurate information into the reporting / metrics gathering processes. Seeking guidance from senior or specialized associates as needed.
• Always demonstrating professional and service-oriented behaviour.
• Actively participating in organizational and QA team activities.
• Performing work that achieves desired business outcomes and adheres to industry standards and good processes.
• Being an active and collaborative member of the wider Datacom team and organization, taking part in activities as required.
• Providing support to management, managing teams where required and coaching/mentoring to junior roles.
• Contributing ideas, initiatives and process improvement internally and to clients where the opportunity presents.
• Promoting collaboration and learning, fun and team spirit consistent with Datacom culture and brand values to clients, within Datacom and to the Datacom Community of Practice.
• Takes reasonable care that their actions (or inactions) do not harm the Health and Safety of self or others. Reports all incidents, hazards or unsafe work practices as per Datacom policy.

Requirements:
What you'll bring

Qualifications:

• Experienc3+ years of experience in the related industry (software testing/technical or development background).
• Demonstrated experience in testing best practices and methodologies.
• Experienced in creation of Test Related documentation e.g., Test Cases, Scripts, Defects & reporting.
• Experience with Structured Test Management Tools including defect management.
• Experience with Software Testing Methodologies in a full development shop.

Knowledge

• Desirable testing experience of Time Tracking, Time sheeting and leave management applications.
• Knowledge of specialist areas and common toolsets.
• Understanding of the SDLC and supporting test phases and types.
• Knowledge of, adhere and provide advice for QA-Specific Agile and Dev Ops practices.
• General knowledge of QA practices and processes.
• Ability to provide training and guidance to more junior QA Analysts.
• Ability to apply analysis to design appropriate tests based on the assessed risk level.
• Conversant in the QA activities for the different SDLCs.

Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Benefits:
Why Datacom?
At Datacom we believe that doing good, is good for business. We’ve maintained our local family feel whilst expanding globally, across Australia and ASIA. Our brand and reputation depend on ‘proving the promise’ and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment. If you want to join a company making a difference, apply now!
We have over 6,500 people across our global offices, and generate an annual revenue of over $1.48 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.