Chairside Assistance:

• Assist the dentist during various dental procedures, including fillings, extractions, root canal treatments, crowns, bridges, and implants.
• Prepare and layout dental instruments and materials for the dentist before procedures.
• Handle suction devices, retractors, and other dental equipment to assist the dentist in maintaining a clear working area.
• Mix materials for fillings, impressions, and other dental work as needed.
• Ensure that the patient remains comfortable and at ease throughout the treatment.

Patient Care and Comfort:

• Welcome patients and provide reassurance before, during, and after treatment, addressing any concerns or questions.
• Monitor and support patients during treatment, particularly anxious or pediatric patients, to ensure their well-being.
• Provide pre- and post-operative instructions to patients, helping them understand their treatment and aftercare procedures.
• Offer guidance on proper oral hygiene and care after treatments to promote healing and prevent complications.

Sterilization and Infection Control:

• Sterilize dental instruments and equipment following clinic protocols and regulatory standards.
• Ensure strict adherence to infection control guidelines, maintaining a clean and sterile working environment.
• Disinfect treatment areas between patients and prepare the room for the next procedure.
• Safely dispose of hazardous waste and handle sharps according to clinic policies and Lagos State health regulations.

Administrative Duties:

• Maintain accurate and detailed patient records, including notes on treatment provided, materials used, and patient care instructions.
• Assist in the scheduling of appointments, patient check-in, and check-out procedures using clinic management software.
• Handle patient queries regarding treatments, costs, and scheduling in a professional and helpful manner.
• Support the dental team in managing stock and inventory of dental supplies, ensuring that essential materials are always available.

Radiography Support:

• Assist with taking dental radiographs (X-rays) by positioning patients and preparing the necessary equipment.
• Ensure that all safety protocols are followed, including the use of protective gear for both patients and staff.
• Process and store radiographs in patient records, ensuring compliance with confidentiality and data protection standards.

High-Quality Customer Service:

• Provide a first-class experience to patients by delivering friendly, professional, and efficient care.
• Maintain a calm and inviting clinic atmosphere, catering to high-income clients and expatriates who may have specific service expectations.
• Communicate clearly with patients, offering empathetic support and ensuring they feel valued throughout their visit.
• Handle difficult situations or complaints with professionalism, ensuring patient satisfaction and addressing any issues promptly.

Clinical Preparation and Maintenance:

• Set up dental equipment, such as X-ray machines, sterilizers, and dental chairs, ensuring they are in good working order before use.
• Perform routine checks and minor maintenance on dental equipment and instruments to ensure proper functionality.
• Report any malfunctions or need for repairs to clinic management or relevant authorities promptly.

Team Collaboration:

• Work closely with dentists, dental hygienists, and other support staff to ensure the smooth operation of the clinic.
• Participate in clinical meetings to discuss cases, patient care, and clinic improvement strategies.
• Support the team in delivering seamless, high-quality patient care, ensuring that all procedures run efficiently.

Educational Requirements

• National Diploma (ND) or Higher National Diploma (HND) in Dental Nursing or an equivalent qualification from a recognized institution.
• Full registration with the Dental Therapists Registration Board of Nigeria (DTRBN).
• Valid practicing license from the DTRBN.
• Previous experience in a private dental clinic or upscale healthcare facility is an added advantage

Qualities and Attributes

• Proficient in assisting with a wide range of dental procedures and treatments.
• Strong knowledge of sterilization and infection control procedures.
• Excellent interpersonal and communication skills to interact with patients and the dental team.
• Ability to provide calm and compassionate patient care, especially for those who are anxious about dental procedures.
• Well-organized with attention to detail, especially in maintaining accurate patient records and inventory.
• High level of professionalism and customer service, with a focus on delivering a premium experience to patients.
• Familiarity with dental clinic software and radiography techniques is desirable.

Interested and qualified candidates should send their CV / Resume to: hr@zendaleholdco.com using the job title as the subject of the mail.
Job Type: Full-time
Pay: ₦90,000.00 - ₦100,000.00 per month