Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

Our service area is in charge of deploying all the different solutions required by our clients.

Job Description

The Core Engineers are part of the post-sales team within the Services organization. The team is responsible for designing and guiding the technical implementation of government and commercial communications system solutions, leveraging new technologies and approaches sourced from both inside and outside of Motorola Solutions.

The Core Engineer role will form part of multi-disciplined project teams to design and deliver complex mission critical voice and data systems. The systems may be used directly by our customers or by Motorola Solutions to deliver Managed Services to our customers. The Core Engineer will work in the post sales phases of projects and may support multiple projects in a given period depending on size and complexity. There may also be a requirement to provide support to pre-sales activities.

Provides post-sales technical expertise during the installation, implementation and maintenance of company products. May be involved in implementing detailed customer installation requirements. Ensures that client’s needs have been met and that the product/solution is fully functioning according to specification. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications. Defines appropriate platforms and system specifications. Determines core server infrastructure, capacity planning, storage requirements and networking protocols. Develops technical, tactical and strategic plans, systems definition and feasibility determination.

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Basic Requirements

Minimal requirements for the position are as follows:

• Engineering Degree (Telecommunications, Electrical, or Electronics).
  
• 4+ years of experience in the telecommunications field, IT is a plus.
  
• High degree of fluency in Spanish and English.
  
• Proactive attitude in customer service, with strong focus on satisfying customers’ needs.
  
• Position requires availability to travel and provide services in the mining environment.
  
• Autonomy and Empowerment to take increasing responsibilities.
  

The ideal candidate will comply with the following:

• Working technical knowledge of Motorola Solutions portfolio (LMR Astro, Tetra) .
  
• Knowledge in Telecommunications, Cybersecurity Video, Software and IT environment integrations overall
  
• Knowledge in Networking. CCNA certification desired.
  
• Cross-cultural and cross-language working experience in teams comprising people from different countries.
  
• Field engineering experience with Motorola Solutions portfolio, including customer management experience.
  
• Comfortability with learning about new products and the service portion related to them.
  

Travel Requirements

50-75%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No
EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.