Peru Job Openings
Tekton Labs
MacOS Systems Administrator (Open to all LATAM)
Lima
FULL TIME
November 5, 2024
To do this, we seeking to integrate a Senior System Administrator into our team.
We need an experienced Systems Administrator to handle advanced infrastructure management, ensure business continuity, and lead critical IT projects.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or related field.
- Required: 5-7 years of experience in systems administration, with at least 3 years in a senior role supporting mac OS environments.
- Extensive experience in cloud infrastructure management (e.g., Google Workspace), remote device management, identity management and automation.
- Proficient in mac OS MDM solutions (e.g., Jamf, Kandji) and security tools (e.g., Crowdstrike, Okta) for remote work.
- Strong understanding of networking, VPN, and remote access solutions for distributed teams.
- Preferred: Relevant certifications (e.g., Apple Certified Support Professional, Okta Admin, Jamf Admin).
- Demonstrated experience in cybersecurity, compliance, and implementing security best practices for remote environments.
-
System Administration & Maintenance (40%):
- Administer and maintain mac OS environments, ensuring devices are secure, updated, and running optimally.
- Manage cloud-based infrastructure (e.g., Google Workspace), ensuring uptime and system performance.
- Perform regular system monitoring, backups, and disaster recovery planning for a remote-first organization.
- Performance Benchmark: Ensure 99.9% uptime for critical systems, with security patches applied to all devices within 3 business days of release.
-
Security Management & Compliance (20%):
- Implement and maintain robust security protocols across mac OS devices, windows devices and cloud infrastructure, including encryption, multi-factor authentication (MFA), and mobile device management (MDM).
- Ensure compliance with relevant regulatory standards (e.g., GDPR, SOC 2) and internal security policies.
- Participate in regular security audits and respond promptly to vulnerabilities or breaches.
- Performance Benchmark: Ensure 100% security compliance and mitigate identified vulnerabilities within 3 business days.
-
Network & Remote Connectivity Management (15%):
- Optimize and troubleshoot remote network performance, including VPNs, cloud services, and collaboration tools for distributed teams.
- Ensure secure and efficient connectivity between remote employees and company systems, with a focus on cloud infrastructure and remote work tools.
- Performance Benchmark: Achieve 99.5% uptime for remote collaboration tools (e.g., VPN, Google Workspace) and resolve remote connectivity issues within 4 hours.
-
Project Management & System Upgrades (15%):
- Lead IT infrastructure projects, such as cloud migrations, remote device management enhancements, and system upgrades tailored to remote teams.
- Collaborate with departments across different time zones to align IT initiatives with business needs.
- Performance Benchmark: Complete 95% of IT projects within scope, time, and budget as agreed with stakeholders, accommodating remote team needs.
-
Team Leadership & Mentorship (10%):
- Provide guidance and mentorship to junior systems administrators and IT support staff working remotely.
- Develop and enforce remote-friendly IT policies, best practices, and documentation standards.
- Lead knowledge transfer and training sessions for the team on remote support tools and mac OS administration.
- Performance Benchmark: Deliver at least 2 remote training/mentorship sessions per quarter with positive feedback from team members.
- Days: Monday - Friday
- Time zone: PST (to be confirmed)
- Remotely 100%
- Ability to work a weekend on-call support shift once roughly every 8 weeks (if needed)
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