Poland Job Openings
Boehringer Ingelheim Business Services Poland
HR Learning Services Specialist with German
Wrocław
FULL TIME
September 12, 2024
THE POSITION
Looking for a role where you can unfold your comprehensive administration expertise with focus on splendid customer experience and further innovative process development? If you call yourself a digital native, are good in communications and aiming for continuous improvements then HR Learning Services is your place to be!
Tasks & responsibilities
As HR Specialist you are responsible for the administrative end-to-end processing and the professional support in the area of HR Learning Services, taking into account the legal and operational agreements and other applicable arrangements. Additionally, you will be responsible for:
- You are independently processing the recurring learning services portfolio from training management, vendor management and promotions to rollouts while continuously focusing on potential areas of improvement and customer experience excellence.
- With your strong communication skills together with your social and technical competencies also in matters with high complexity, you are ensuring a splendid customer experience when advising customers and working with stakeholders or other internal or external business partners.
- You are familiar with working in projects and being measured against Key Performance Indicators (KPIs) / Service Level Agreements (SLAs) to strive for continuous improvement measures.
About our future employee
- Min. 2 years of professional experience in the HR administration area (Learning Service will be an asset)
- Bachelor’s degree or similar study helpful
- Independent, structured and solution-oriented working style (e.g. in the HR 3-pilar-model)
- Distinct empathy, team spirit, accountability, and service orientation
- Fluent communication skills in German & English verbal and in writing
- Experience in process optimization and project work together with an open networked mindset and great organizational skills
- Expertise working with Service Now, Learning Management System (SAP), Learning Experience Platform (Degreed) and MS Office would be beneficial
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