Poland Job Openings

Deloitte

ServiceNow Security Operation (SecOps) Delivery Lead | Poland

Szczecin

FULL TIME

August 27, 2024

General Information
Position
Service Now Security Operation (Sec Ops) Delivery Lead | Poland
Work arrangement
Full-time
City
Gdansk, Katowice, Krakow, Lodz, Poznan, Szczecin, Warsaw, Wroclaw
Country
Poland
Department
Risk Advisory
Team
Cyber
Area of interest
Cyber
Way of work
Hybrid
Description & Requirements
Who we are looking for
Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Business Administration, or a related field.
  • Extensive experience in project management and delivery, particularly in IT security and Service Now implementations.
  • Strong understanding of cybersecurity principles, frameworks, and compliance requirements.
  • Proven experience with Service Now Sec Ops modules and other related Service Now applications.
  • Project management certifications (e.g., PMP, PRINCE2) and Service Now certifications are highly desirable.

Skills:
  • Excellent leadership and team management abilities.
  • Strong project management skills, including budgeting, scheduling, and risk management.
  • Proficiency in Service Now platform, especially in the Sec Ops suite.
  • Exceptional communication and stakeholder management skills.
  • Analytical thinking and problem-solving capabilities.

Work Environment:

The role may be based remotely, on-site, or in a hybrid setup, depending on the organization’s policies and project requirements. Occasional travel may be required for meetings, training, or site visits.

Your future role
The Service Now Security Operation (Sec Ops) Delivery Lead is responsible for overseeing the delivery and implementation of Service Now Security Operations solutions within an organization. This role requires a combination of project management, technical expertise, and a deep understanding of cybersecurity practices. The Delivery Lead will coordinate with various stakeholders, including security, IT, and business teams, to ensure that projects are delivered on time, within scope, and to the required quality standards. They play a key role in driving the successful deployment of Service Now Sec Ops modules and ensuring alignment with the organization’s security strategy.

Key Responsibilities:

1. Project Leadership and Management:
  • Lead and manage the end-to-end delivery of Service Now Sec Ops projects, including Security Incident Response, Vulnerability Response, and Threat Intelligence.
  • Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
  • Develop detailed project plans, timelines, and resource allocations to ensure successful project execution.
2. Stakeholder Engagement and Communication:
  • Act as the primary point of contact between the project team, stakeholders, and senior management.
  • Facilitate regular communication with stakeholders to provide project updates, gather feedback, and manage expectations.
  • Ensure alignment between business objectives and project deliverables.
3. Team Coordination and Management:
  • Lead and coordinate cross-functional teams, including business analysts, developers, security specialists, and IT professionals.
  • Assign tasks, set priorities, and manage team performance to achieve project goals.
  • Foster a collaborative and productive team environment.
4. Solution Design and Quality Assurance:
  • Oversee the design and architecture of Service Now Sec Ops solutions, ensuring they meet business requirements and adhere to best practices.
  • Conduct quality assurance reviews of deliverables to ensure they meet organizational standards and industry regulations.
  • Manage risks and issues, and implement mitigation strategies to ensure project success.
5. Budget and Resource Management:
  • Manage project budgets, including tracking expenses and ensuring cost-effective use of resources.
  • Forecast and allocate resources effectively to meet project demands and deadlines.
6. Continuous Improvement and Innovation:
  • Identify opportunities for process improvements and innovative solutions within the Service Now Sec Ops space.
  • Stay informed about the latest trends and developments in cybersecurity and Service Now technologies.
7. Post-Implementation Support and Handover:
  • Ensure smooth transition from project delivery to operational support, including knowledge transfer and training.
  • Oversee post-implementation reviews and gather feedback to inform future projects.

About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

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