Job Description
Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.
Backup Administration Service is in charge of managing the daily backups of the distributed perimeter servers in order to ensure data security and handles:

• requests related to backups or restore operations in compliance with SLAs
• backup incidents
• disaster recovery tests

This perimeter needs to provide 24/7 support, essentially for restore purpose.
The Backup Engineer participates in projects in the production phases of application developments. It ensures the proper functioning of the applications under its responsibility taking into account the availability of resources .
He can also help define the technical components of the IS and manage changes. Its role is to advise, assist, inform, train and alert.
Missions:

• Participate in Operators' projects under the guidance of the Project Director and/or Project Manager of BPCE Managed Services and Technologies in the production phases of application developments
• Ensure availability of technical resources
• Analyze and correct incidents in level 2
• Implement technical incident resolution solutions. Perform diagnostics to identify causes of malfunction, propose and implement fixes and solutions.
• Analyze the operational risks and customer impacts of its area of responsibility
• Manage environments (definition of needs, validation of development and acceptance environments, monitoring)
• Provide advice, assistance, information, training and early warning on integration (definition of IS components, steering of implementation and guaranteeing the required level of quality).
• Participates in the definition of usability requirements on his area of responsibility and, where necessary, interfaces with experts in other areas and manages exchanges with suppliers.
• Define the standards and rules for proper management of operating systems and systematically check their application (IT security, quality, etc.).
• Contribute to the reliability, security and security optimisation in his area of responsibility
• Propose innovative solutions to improve the performance of its field of activity
• Ensure the right level of service quality in line with the requirements of Service Contracts (SLAs) in their area of responsibility

Specificities for integration activities

• Participate in the production of information system evolutions
• Establish operational preparation files, manufacture or upgrade components, test them individually and ensure that the results comply with the technical specifications
• Integrate the solution or hardware and/or corrective maintenance into the repository and ensure the availability of components
• Guarantees the proper completion of backups and archiving on a daily basis and proactively controls their completeness
• Handles backup incidents thoroughly and with great responsiveness in conjunction with the teams responsible for the servers and the system teams
• Handles the various requests related to backups in compliance with SLAs
• Restoration requests (taken into account within 2 hours)
• Requests for backups or archiving
• Requests for modification of backups or archiving
• Requests for deletion of backups or archiving
• Sets up dashboards for activity monitoring, KPI management
• Ensures continuity of service through the implementation of on-call and on-call duty
• Pilots platform reconstruction tests at the request of application managers

Qualifications
Main Technical Requirements:

• Technical knowledge of Windows and Linux Red Hat OS required, AIX knowledge desired
• Knowledge of backup and archiving concepts and technologies
• Technical knowledge of backup tools: Rubrik, Spectrum Protect (ex TSM) and robotics
• Technical knowledge of scheduling tools: VTOM and Control-M
• Proven interpersonal skills (exchanges with other application teams, systems teams and customers), rigor and strong sense of service.

Other requirements:

• English B2 / French B2 mandatory
• On call duty required
• Good communication skills
• Good organizational, analytical, and problem-solving skills
• Autonomous, while capable of working within a team
• Fast and adaptable learner.

Additional Information
At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.
In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicant’s gender, age or ethnicity. When applying for our positions, please submit a blind CV, that is, with no picture, name, gender, age, nationality, ethnicity and address. Your personal statement, work experience, courses and certifications, education, skills and contact information is what matters to us.

Candidate’s Journey
Following your online application, you’ll be contacted by one of our Talent Acquisition Specialists. The next steps would be to meet our business experts (Team Leaders and Team Managers), welcome and onboard you into the Team.
Few other things you should know:
This career opportunity is based in Porto, right in the heart of the city, and offers a hybrid working model.
Last but not least, we invite you to discover what a day in your like could look like:
Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.
Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).
Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights.
Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on Linked In Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.