How You'll Make an Impact:

• Lead the technical consulting and configuration component of multiple concurrent time and materials projects
• Partner with Project Managers to deliver projects on time, within scope, and budget
• Develop a deep understanding of customers' existing business models and processes to implement Salsify in the most effective, efficient, and creative ways to ensure successful user adoption and overall long-term success with our products
• Work cross-functionally with Customer Success Managers, Project Managers, Account Managers, and other teams to ensure customers are set up to achieve established metrics/goals
• Drive a consistently positive experience with internal and external stakeholders by guiding and bringing others along

You'll Enjoy This Role If You Have:

• Experience navigating the complexities large enterprise clients face when launching a new platform
• Passion for making customers successful and excited to work in a customer-centric environment
• Experience problem solving and can take different approaches to all sorts of challenges, whether they be technical, organizational, internal, customer, or personal
• Curiosity and willingness to learning with the ability to quickly grasp and make effective use of knowledge
• Thoughtfully communicates new concepts to diverse audiences and adapt to changing circumstances
• Confidence driving solutions to challenging customer or internal situations autonomously and understand when to raise risk and inform relevant stakeholders
• Proficiency integrating data source systems such as PIMs or ERPs with e Commerce platforms is a bonus