Lovely Stay is a leading tourism accommodation manager in Portugal, part of the renowned Optylon Krea group. We provide unique and efficient accommodation experiences by combining innovative technologies and a dedicated international team. We aim to be the global leader in serviced accommodations, creating unforgettable stays and ensuring that everyone—guests, property owners, and team members—feels valued and supported.
Our portfolio also includes Ando Living, a premium serviced residences brand that sets new standards in hospitality. Ando Living is the perfect example of our dedication to providing outstanding service; we currently have ten properties in Portugal and Turkey and more on the way, in vibrant cities like Madrid, Paris, and London.
Our focus on innovation, transparency, and growth, combined with our commitment to continuous improvement and a collaborative spirit, drives our success! If your goal is to be part of a dynamic company, Lovely Stay is your starting point!
Responsibilities:

• To ensure company-set standards across the managed properties;
• To facilitate communication with different suppliers such as housekeeping and internal teams, to guarantee the best possible outcome for every reservation;
• To ensure VIP guest relations communication;
• To verify and assert the good condition of the units managed by the company;
• Proactively contribute in the development of optimised processes across the Operational departments;
• Support in the preparation of periodic improvement reports for the properties managed by the company;
• Report directly to, and assist in the day to day tasks of the Property Care Team Leader.

Requirements:

• Academical background in Tourism or Hospitality area;
• Minimum of 2-3 years' experience working in Hospitality;
• English fluency (others will be a plus);
• Soft Skills: client oriented multitasking, capacity to work with stress situations, autonomous, proactive and detailed;
• Flexible, someone able to work shifts - 10h00-19h00 /10h30-19h30 / 11h00-20h00/11h30-20h30 / 12h00-21h00.

We Offer:

• Working in a market leader organisation;
• Friendly and home-like environment;
• Possibility of career development;
• Company events;
• Competitive perks package;
• A horizontal structure, where both personal and professional growth are not only possible, but encouraged via internal and external trainings.

Tipo de oferta: Integral/Full-time
Pagamento: De 850,00€ por mês
Benefícios:

• Cartão/Ticket refeição
• Subsídio de transporte

Horário de trabalho:

• Turno de 8 horas
• Turno rotativo

Remuneração suplementar:

• Bónus trimestral
• Décimo terceiro salário
• Subsídio de Natal

Pergunta(s) de seleção:

• Qual a sua Expectativa Salarial (Mensais Brutos)? - Resposta Obrigatória
• Tem disponibilidade para fazer trabalho por turnos? - Resposta Obrigatória

Experiência:

• Hospitalidade: 1 ano (Preferencial)

Idioma:

• Inglês Fluente (Obrigatório)
• Português Fluente (Obrigatório)