About the role

As a Senior Content Developer at Dremio, you will be joining a team of dedicated and passionate individuals guiding our Data Lakehouse customers to success. You should be customer-focused and enjoy working with subject matter experts in various roles. You should be an expert builder who is comfortable working in a dynamic and fast-paced environment, and have a roll-up-your-sleeves, entrepreneurial spirit. To succeed in this role, you should have a technical background in data engineering, data science, and/or business analytics. As a Sr. Content Developer you will be responsible for developing both technical documentation (docs.dremio.com) and educational programming (university.dremio.com).

What you'll be doing

• Dremio Docs
  • Collaborating closely with Product Managers, UX / UI designers and engineers to create technical documentation for product features and functionality
  • Develop locally in markdown and push to a private documentation repository while also serving as a reviewer in the private documentation repository
  • Own the authoring, review process, quality and feedback loop for documentation areas that are assigned through Jira Sprints or formally through product persona assignment
  • Proof read and copy edit documentation that is submitted by Dremio Product Group peers and other contributors to the Dremio Documentation. (ex: PM and Eng)
• Dremio University
  • Collaborating closely with Product Managers, UX / UI designers and engineers to create courses in Dremio U that feature videos, reading, knowledge validation and hands-on exercises
  • Build course content within Learn Worlds (Dremio's Learning Management System)
  • Build out hands-on experiences that can be done self-service or delivered by Professional Services
  • Own the review process, quality and feedback loop for other teams that are developing education in Dremio U either for customers or other audiences (partners or employees for example)

What we're looking for

• 5+ years of experience as a content developer for Cloud Based Data Solutions including:
  • Learning how to use the product for the purposes of research and development
  • Using Git Hub (via CLI) to manage branches and push documentation updates to the repository
  • Using JIRA for request, task and writing management as well as review process
  • Writing technical documentation and educational content (courses, guides, how-tos, etc)
  • Creating step-by-step instructions and experiences guiding users through common workflows
  • Writing about Big Data, Cloud and distributed systems while using SQL syntax and commands

Bonus points if you have

• Docusaraus experience
• Using CLI and API clients to learn about REST APIs
• Helped mentor junior developers on building education content

Return to Office Philosophy

Workplace Wednesdays - to break down silos, build relationships and improve cross-team communication, Gnarlies who live within a 1-hour commuting distance (one-way) to a Dremio office come to the office. Lunch catering / meal credits provided in the office and local socials align to Workplace Wednesdays. In general, Dremio will remain a hybrid work environment. We will not be implementing a 100% (5 days a week) return to office policy for all roles.
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