• Develop and implement training programs for new cabin crew and refresh courses for existing crew members to ensure QE standards and procedures are met.
• Conduct classroom and online training sessions to Qatar Executive Cabin crew to ensure consistency and align all crew members with the latest updates.
• Conduct regular assessments to QE cabin crew to evaluate the competency and understanding of crew and ensure all training content complies with aviation regulatory requirements
• Provide ongoing support, guidance and feedback to QE cabin crew to aid and improve their performance
• Conduct regular reviews of training materials for QE cabin crew to make updates when necessary
• Document all training activities for QE cabin crew which includes record keeping and auditing purposes to comply with QR group procedures and regulations
• Perform other department duties related to his/her position as directed by the Head of the Department to aid the Cabin services department

• Bachelor’s degree or equivalent with minimum 4 years job related experience
• Proven work experience as Cabin Crew trainer / Coach or a similar role
• Solid understanding of in-flight service delivery and customer service standards
• Flying experience in Business Jet operation – solo crew operation
• Excellent communication and presentation skills
• Excellent computer skills (Microsoft Office package)