Job Title: Cleaning Company Manager
Location: [Doha, Qatar]
Company: Rsh for cleaning and pest control
About Us:
[Company Name] is a leading provider of professional cleaning services, committed to delivering exceptional cleanliness and customer satisfaction. Our team is dedicated to maintaining high standards and creating a positive work environment.
Position Overview:
We are seeking a dynamic and experienced Cleaning Company Manager to oversee our cleaning operations. This role is crucial in ensuring our services are delivered efficiently, meet high-quality standards, and exceed customer expectations. The ideal candidate will have strong leadership skills, a keen eye for detail, and excellent organizational abilities.
Key Responsibilities:
Operational Management:
- Supervise daily operations of the cleaning staff and ensure adherence to company policies and procedures.
- Coordinate and schedule cleaning assignments to optimize staff efficiency and service quality.
- Conduct regular inspections to ensure cleaning standards and procedures are met.
Staff Management:
- Recruit, train, and mentor cleaning staff to foster a productive and positive work environment.
- Conduct performance evaluations and provide constructive feedback to team members.
- Address and resolve any employee issues or conflicts in a timely manner.
Customer Service:
- Build and maintain strong relationships with clients, addressing their needs and concerns promptly.
- Handle client complaints and resolve issues to ensure client satisfaction and retention.
- Conduct client feedback surveys and implement improvements based on the feedback received.
Quality Control:
- Develop and implement cleaning protocols and standards to ensure high-quality service.
- Monitor and evaluate service delivery and take corrective actions when necessary.
- Ensure all cleaning supplies and equipment are used efficiently and maintained properly.
Administrative Duties:
- Manage budgets, track expenses, and ensure cost-effective use of resources.
- Prepare and submit regular reports on operational performance, client satisfaction, and staff productivity.
- Oversee inventory management, including ordering and restocking cleaning supplies.
Health and Safety Compliance:
- Ensure all cleaning operations comply with health and safety regulations and industry standards.
- Conduct safety training and maintain a safe working environment for all staff.
Qualifications:
- Proven experience as a Cleaning Manager or similar role in the cleaning industry.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Outstanding communication and interpersonal skills.
- Ability to handle challenging situations with professionalism and tact.
- Proficiency in using MS Office and other relevant software.
- Knowledge of health and safety regulations and best practices in cleaning.
- High school diploma or equivalent; further education or certifications in management or related fields is a plus.
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package plus transportation (Brand new car)..
- Opportunities for professional development and career growth.
- Supportive and inclusive work environment.
How to Apply:
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to recruitment@alfaytri.com
Rsh for cleaning and pest control is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: QAR5,000.00 - QAR10,000.00 per month
Ability to commute/relocate:

• Ar-Rayyān: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Cleaning and pest control: 5 years (Preferred)

Language:

• english / arabic (Required)

License/Certification:

• Qatari Driver's License (Required)