Job Description: FEMALE Receptionist (Health and Wellness Center)-Arabic Speaker
Monthly Salary: QAR 4,000 to QAR 4,200 (Full package / All in)
Change of visa sponsorship under our company: REQUIRED
Position Overview: We are seeking a dedicated and customer-oriented Health and Wellness Center Receptionist to be the welcoming face of our facility. The ideal candidate will play a crucial role in providing exceptional administrative and customer support to ensure a seamless experience for our clients and visitors. As a Health and Wellness Center Receptionist, you will be responsible for managing appointments, addressing inquiries, and contributing to the overall efficiency and positive atmosphere of our center.
Key Responsibilities:
Front Desk Operations:

• Greet clients, visitors, and staff with a warm and friendly demeanor.
• Manage a busy reception area by handling incoming calls, emails, and in-person inquiries promptly and professionally.
• Maintain a tidy and organized reception area to create a welcoming atmosphere.

Appointment Scheduling:

• Coordinate and schedule appointments for clients, ensuring efficient time management for wellness services.
• Use scheduling software to manage appointments, rescheduling, and cancellations effectively.
• Provide clients with accurate information regarding appointment availability and duration.

Client Relations:

• Interact with clients in a courteous and attentive manner, addressing their needs and concerns promptly.
• Assist clients in completing necessary paperwork and forms, ensuring accuracy and confidentiality.

Information Dissemination:

• Provide accurate information about the center's services, programs, and offerings to clients and visitors.
• Educate clients about the wellness center's policies, procedures, and guidelines.

Administrative Support:

• Assist in maintaining client records, databases, and electronic health records in compliance with privacy regulations.
• Handle administrative tasks, such as data entry, filing, and maintaining inventory of office supplies.

Collaboration:

• Communicate effectively with other staff members to ensure smooth coordination of services and schedules.
• Collaborate with wellness professionals to facilitate a seamless client experience.

Problem Solving:

• Address and resolve any client concerns or complaints in a professional and empathetic manner.
• Escalate issues to appropriate personnel when necessary.

Qualifications:

• High school diploma or equivalent; additional education in administration or hospitality is a plus.
• Proven experience as a receptionist, front desk representative, or similar role.
• Excellent communication and interpersonal skills, with a strong customer service orientation.
• Proficient in using office software, scheduling systems, and basic computer applications.
• Ability to multitask, prioritize, and handle a high volume of inquiries and tasks.
• Strong organizational skills and attention to detail.
• Knowledge of health and wellness practices and terminology is advantageous.
• Discretion and confidentiality when handling sensitive information.

Work Environment:
The Health and Wellness Center operates in a professional and client-focused environment. The receptionist will primarily work at the front desk, interacting with clients, staff, and visitors. The role may involve sitting for extended periods and occasionally lifting light items.
If you are passionate about customer service, possess exceptional organizational skills, and are eager to contribute to a positive and healthy environment, we encourage you to apply for the position of Health and Wellness Center Receptionist. Join us in promoting wellness and making a positive impact on the lives of our clients.
Job Type: Full-time
Pay: QAR4,000.00 - QAR4,300.00 per month
Application Question(s):

• IMPORTANT: Please answer ALL the pre-screening questions below. Applications without or incomplete answers will not be considered for an interview. CV with a photo is REQUIRED when applying for this role.
• Have you been interviewed at Rise Group Head Office before? Yes or No? PREVIOUSLY INTERVIEWED APPLICANTS NEED NOT APPLY AGAIN.
• In which country are you currently located?
• If selected, how soon can you join our company after signing an offer letter? Give minimum number of days.
• Which country are you from? (Nationality)
• What is your age right now?
• Do you have a valid Qatar ID or only a work visa with NOC?
• Have you read and confirm the job description and salary details for this role?
• Do you speak Arabic? Yes or No?
• Did you work as a Receptionist or in Customer Service before? Yes or No? If Yes, in which country and in what type of establishment?