• Responsible to allocate junior team members, which are further fragmented into smaller teams for various linen packing tasks and to provide work plan and instructions for them.
• Responsible to prepare work plan for the shift based on the Daily Working Schedule.
• Brief team on the changes and requirements to keep them up to date.
• Disseminate information to the team and forwards information to his up line in a timely manner.
• Responsible to ensure proper recycling of linen product to minimize wastage.
• Responsible to analyses the Linen stock availability and suggest the quantity to request from stores.
• Responsible to check the arrival inventory of Other Airlines and withdraw sufficient stock from backup store.
• Involve during aircraft changes/service changes and ensure timely completion of the required change and delivered to the Service delivery team.
• Records all operational handover sheets and necessary data to achieve 100% standard uplift as per Airline requirements.
• Ensure the highest level of quality linen product is packed and delivered to flights.
• Maintain hygiene of working areas at all times to avoid FOB (Foreign Objects) passage to any linen item.

An ideal candidate will meet below qualifications and experience:

• High School Qualification / Vocational Qualification / Diploma or equivalent / Bachelor’s Degree
• Minimum 2 year of relevant experience
• Possess specialized knowledge of different types of linen & textiles, latest updates to pack all QR flights
• Have good knowledge and exposure of various linen and related products used in Airline industry
• Basic Knowledge of Microsoft Office applications
• Conversant with operations of Laundry Department
• Able to work with minimum supervision
• Knowledge of GLP (Galley Loading Plan) and linen packing
• Communication on wireless radio operation Ramp safety awareness
• Goods spoken and written English