Premium Solutions Consultancy

Senior People Operations Officer

Doha

October 26, 2024

Premium Solutions Consultancy is seeking a skilled Senior People Operations Officer to lead and manage all HR functions for a client in Qatar. The ideal candidate will oversee recruitments, training & development, payroll, performance management, compliance, health and safety, and employee relations. This role involves strategic planning, documentation review, and advisory support to stakeholders, ensuring HR services are delivered efficiently and in compliance with regulations.

Responsibilities for Senior People Operations Officer:
  • Develop and implement department strategies, projects, and initiatives.
  • Maintain accurate and confidential employee records and company data.
  • Oversee disciplinary actions, grievances, and ensure fair resolutions.
  • Provide counselling and support to managers and employees on policies and procedures.
  • Supervise documentation preparation for compliance and accuracy.
  • Manage end-to-end recruitment processes, from job descriptions to employment confirmations.
  • Monitor employment status (work permits, QID, sponsorship transfers).
  • Lead performance management and align with learning and development goals.
  • Regularly update policies and ensure compliance with labor and safety regulations.
  • Coordinate employee training, development, and workforce planning.
  • Generate department reports, maintain HR metrics, and manage HRMS data accuracy.
  • Lead offboarding processes, including exit interviews and data analysis.
  • Conduct periodic audits, identify trends in employee health and welfare, and address concerns.
  • Foster an inclusive, positive workplace culture through proactive HR initiatives.

Requirements
  • Bachelor’s degree in human resources, Business Administration or any related field.
  • Certification in PHR, CHRM, CHRP, SHRM or similar is a plus.
  • Years and Nature of Experience: 5 years of Senior HR Role or relevant experience.
  • Excellent interpersonal and communication skills.
  • Proficiency of Qatar Labor Law & employment legislation.
  • Excellent experience in managing all HR related functions and cycles.
  • Excellent experience with data, analysis, trends, and metrics reports.

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