What is an employer of record (EOR)?
An Employer of Record (EOR) is a service provider that allows companies to legally hire and work with employees in foreign countries without establishing their own legal entity in that country. This is made possible through a legal arrangement where the EOR establishes its own legal entity in the country and hires employees on behalf of the client company. This arrangement offers a viable solution for companies that wish to expand their global reach without investing in setting up a legal entity in every country where they operate.

About the role
Rippling’s Employer of Record service gives companies the power to hire people across the globe without setting up a local entity. As a Senior HR Advisor, you will support Rippling to manage the entire employee lifecycle for these international hires: from initial onboarding to offboarding, and everything in between. This role will be responsible for managing all employee relations issues for our EOR clients, including but not limited to, dealing with claims, investigating complaints, leave and disability management, as well as answering our client’s HR questions. Additionally, you will be helping Rippling to set up and test the hiring, onboarding, transition, and termination workflows in our system.

What you will do

• Develop internal and external policies on leave management, performance management, investigations and claims, and terminations
  
• Execute leave of absence management, performance management, terminations, and other HR challenges that present legal or regulatory risk
• Work closely with our product and engineering teams to develop a best-in-class HR Services offering, that leans heavily on technology to ease the administrative burden of HR compliance
• Manage employee claims related to unemployment benefits, leave or disability benefits, workers compensation, and employee grievances
• Respond to inquiries from clients, and develop programs and processes with our sales, implementation, support, and client services teams to meet our commitments to our customers
• Establish processes to both professionalize our offering and optimize our efficiency around these offerings
  

What you will need

• Languages: fluent or advanced proficiency in both English and Romanian
  
• 6+ years of experience providing HR advice/consulting services to clients, or in an internal HR business function for a fast-paced organization in Romania
• 6+ years of full payroll experience in Romania
• Deep understanding of human resources and payroll compliance rules and regulations in Romania
• Experience managing employee claims related to unemployment benefits, leave and disability benefits, workers compensation, and employee grievances
• Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution
• Excellent client-facing verbal and written communication skills
• Nice to have: Benefits and pension administration