Company Description
The Movenpick Hotel Waad Al Shamal is a luxury 5-star hotel located in the stunning Northern Province of Saudi Arabia. Boasting a total of 243 rooms, guests can indulge in unparalleled comfort and opulence during their stay. The hotel offers a wide range of amenities, including five exquisite food and beverage venues, providing guests with a diverse culinary experience. For those in need of professional spaces, the hotel features 18 expansive meeting rooms, perfect for hosting conferences, workshops, or other corporate gatherings. Additionally, the hotel offers large banqueting facilities, making it an ideal venue for grand celebrations and events.
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description
The Position
To receive guests in the most hospitable manner. All guests arriving to the hotel will be welcomed and departing guests fare-welled in the most courteous and friendly manner.
KEY ROLES & RESPONSIBILITIES

• To be well groomed at all times; to greet guests with the most hospitable attitude upon arrival at the hotel, and to offer assistance at all times
• Maintain the entrance and main door areas to ensure they are clean and tidy, free of obstacles and ensure that traffic through the driveway is controlled and organized
• Adhere to guest contact standards at all times
• Provide current knowledge of the services and facilities offered by the Hotel
• Assist guests in and out of taxis and other vehicles and assist to remove baggage from vehicles
• Obtain taxis for guests as required
• Assist guests with requests for transport and other information
• Knowledgeable of the events of the day and of daily Hotel activities
• Knowledgeable of VIP guests and whenever possible address such guests by name
• Has presence and alerts Security or Duty Manager of suspicious looking person(s)

Qualifications
PERSONAL ATTRIBUTES

• Good English language verbal communication skills
• Ability to work cohesively with co-workers and managers as part of a team
• Ability to be attentive to guest needs, remaining calm and courteous at all times
• Ability to promote positive relations with hotel residents and patrons
• Ability to exercise good judgment with difficult guests
• Understanding and ability to work in a multi-cultural environment

QUALIFICATIONS

• Secondary education

EXPERIENCE

• Minimum one year’s experience in the customer service or hospitality industry

Additional Information
What is in it for you:
Employee benefit card offering discounted Accor rates worldwide
Learning programs through our academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our corporate social responsibility activities