Saudi Arabia Job Openings
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مدارس المجموعة العالمية (ISG)
Human Resources Specialist
FULL TIME
October 20, 2024
Note: This position requires work during summer vacation, after hours and weekend hours at peak times
- Demonstrate a commitment to the safety and security of children and young people (child protection).
- Acquire and maintain a working knowledge of ISG District organization policies, practices and procedures.
- Demonstrate the ability to handle and process confidential data and matters.
- Demonstrate the ability to accurately convey specialized information and data.
- Provide administrative support across defined HR Function.
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Manage ISG health insurance for International and Saudi employees, ensuring seamless coverage for all beneficiaries:
- Collect and process required data to accurately complete enrollment and cancellation forms for employees and their dependents.
- Maintain up-to-date records and promptly notify the insurance company of any changes, including new dependents, births, or terminations of employment.
- Follow up on insurance claims submitted by employees, ensuring timely resolution and addressing any concerns.
- Organize informative presentations for all ISG schools to educate employees and their dependents about the insurance plan, benefits, and claims procedures.
- Maintain consistent communication and collaboration with insurance brokers to address any issues, and ensure optimal service for all beneficiaries.
- Prepare drafts of all legal and non-legal employment documents (Offer Letters, Employment Agreements etc accurately and according to information and standard operating procedure requirements within 24 hours of receiving a request containing all required information.
- Prepare and issue official letters requested by the employees (Visa Letters, Bank Letters etc).
- Administer yearly contract renewals for international, dependents, and Saudi hires accurately and in a timely manner (co-share).
- Distribute and/or collect required employment and personnel documents from prospective and new Saudi employees and hiring teams according to HR best practices and standard operating procedure to ensure complete files.
- Prepare, complete, and actively maintain digital (electronic) and physical personnel files for Saudi employees according to department file requirements and standard operating procedures.
- Coordinate and conduct verbal offer and benefit consultations with all Saudi National prospective employees as part of their offer evaluation process.
- Communicate proactively, succinctly, and effectively with all stakeholders and prospective employees during the new Saudi hire’s onboarding process.
- Proactively communicate and collaborate with the HR Employee Relations Team and other district departments (Sites, Support Services, Tech Support, Finance ect.) as needed to facilitate a smooth onboarding process for all Saudi employees as per established recruitment and onboarding process procedures.
- Communicate proactively with management regarding the success and failure of the recruiting and onboarding process.
- Establish employee profile in Skyward, request ISG Google account, and authorize employee security badge.
- Maintain (add/update/delete) internal spreadsheet tools accurately and according to department standards
- Prepare welcome packs for new Saudi employees.
- Proactively follow-up on deliverables owed and items due. Perform other duties assigned by your administrator and or manager.
- Minimum of bachelor’s degree in a related field of study Business or HR Related.
- Sound knowledge of HR best practices.
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General understanding of HR Policies and Regulations.
Experience
- Minimum of two years experience working within an HR Role.
- Previous experience in a support, coordination, facilitation, and customer service role.
Skills
- Excellent command of English and Arabic, both verbal and written.
- Excellent computer literacy (Google Suite, Microsoft Office).
- Ability to demonstrate highly-developed organizational skills.
- Ability to learn quickly, synthesize information, adapt, and apply learnings.
- Ability to demonstrate effective time management with the ability to prioritize workload, work under pressure, and meet deadlines.
- Ability to deliver quality work within a specified timeframe.
- Ability to demonstrate sensitivity to and cultural awareness of all stakeholders along with the ability to adapt work style to meet their needs.
- Ability to build and deepen positive, long-standing stakeholder relationships through transparent behavior.
- Ability to communicate tactfully, constructively, and appropriately to audiences and stakeholders of all levels.
- Ability to maintain professional composure in receipt of challenging or unfavorable news.
- Ability to deliver unfavorable news while maintaining positive relationships.
- Ability to demonstrate professional maturity and discretion to handle a range of situations while maintaining the highest level of confidentiality.
- Ability to resolve conflict constructively.
- Ability to demonstrate active listening skills.
- Ability to anticipate stakeholder needs and demonstrate initiative by meeting or exceeding expectations.
- Ability to creatively and independently solve problems.
- Ability to demonstrate effective decision-making using data.
- Ability to demonstrate responsiveness to requests for action/ assistance action without prompting.
- Ability to deliver proactive status updates on outstanding work, anticipate next steps and take action without prompting.
- Ability to take ownership of errors, omissions, and poor judgment/ decision-making without prompting.
- Ability to demonstrate teamwork by proactively sharing information and collaborating constructively for the best outcomes by designing “win/win” solutions.
- Ability to demonstrate loyalty.and confidentiality.
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