Basic Purpose

The Key Account Manager (KAM) will manage the Ministry of Health (MOH) accounts across the Central and Northern regions of Saudi Arabia. The KAM is responsible for establishing and maintaining strong relationships with key decision-makers and Key Opinion Leaders (KOLs) within MOH and NUPCO. The role requires gathering market intelligence, identifying tender opportunities, and creating customized solutions to meet client needs, driving profitable growth for the company.

Key Responsibilities

• Account Relationship Management:

  • Develop and nurture relationships with key decision-makers, stakeholders, and KOLs within MOH and NUPCO.

  • Gain in-depth knowledge of the MOH account landscape, including existing contracts and upcoming tender opportunities.

  • Build a comprehensive network of contacts to drive customized, effective solutions tailored to client needs.

• Market & Account Intelligence:

  • Gather and analyze intelligence on market trends and factors impacting customers in the healthcare and MOH sectors.

  • Maintain a deep understanding of account needs, competitive situations, and stakeholder dynamics.

• Sales Funnel Management:

  • Maintain a healthy and updated sales funnel, ensuring transparency and progress on opportunities within MOH accounts.

  • Drive profitable growth by developing and delivering unique solutions that improve customer outcomes.

  • Manage key activities including account planning, the sales process, and post-sales implementation with minimal oversight.

• Collaboration and Strategy Execution:

  • Collaborate closely with the WITS and Sales Management teams to promote Beckman Coulter’s competitive advantage in MOH accounts.

  • Establish relationships at the account level to secure competitive Total Lab Automation (TLA) accounts.

  • Promote direct engagement with the MOH segment, positioning Beckman Coulter as a preferred partner.

• Contract Negotiation & Retention:

  • Lead negotiations for long-term contracts with MOH, ensuring the retention of profitable accounts through exceptional service delivery.

  • Manage a specific product line to support the overall company strategy within MOH accounts.

• Competitor Analysis:

  • Stay well-informed about competitor product lines, pricing strategies, and positioning in the market.

  • Leverage competitive insights to maintain and grow market share within the MOH segment.

Knowledge, Competencies, and Experience

• Education: B.Sc. in Life Sciences, Business Administration, or related field.

• Proven experience in account management, preferably within the diagnostics, medical, or healthcare industry.

• In-depth understanding of MOH/NUPCO procurement processes and tender management.

• Strong ability to build relationships with key stakeholders and develop tailored solutions.

• Fluent in English and Arabic, with excellent communication and negotiation skills.

• Proven track record of managing long-term contracts and driving profitable growth.

• Strong business acumen with an ability to analyze market trends and competition.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.