Job Description Summary

As a part of Order Management team in Saudi Arabia, you will be responsible for activities and processes that help the team achieve business objectives through Order entry quality, integrity and fulfilment for Dıagnostic Imaging segment.

About GE Health Care

GE Health Care is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.

Job Description

Roles and Responsibilities

• Plan and pro-actively manage the entire process of fulfilling a customer contract from order entry to collection to ensure that customer requirements are met
• Establish and maintain communication with the appropriate individuals throughout the process (Installation Team, Finance, Logistics…)
• Order entry and backlog quality. Implement changes as required for each project followed. Optimize sales transfers
• Monitor the customer plan versus actual to pro-actively reduce span in the order fulfillment and the on-time delivery of the equipment
• Ensure orders validation, compliance and approvals before order entry
• Confirm customer requested date and plan the backlog management
• Own and update timely key dates using local operating mechanisms and reports
• Reviews weekly business sales
• Set up contract review with finance and commercial operations teams
• Daily follow up of customer credit documentation and inventory
• Give shipping and billing instructions in accordance with contracts terms and conditions.
• Follow shipment, installation, application via reports
• Follow up on collections issues due to order operations
• Provide root cause on defect analysis

Required Qualifications

• This role requires 2 to 5 years’ experience in the Sales Operations/Order Management. Knowledge level is comparable to a Bachelor's degree from an accredited university or college
• Team player
• Committed to deliver
• Ability to use Systems and work in a matrix environment
• Desired Characteristics
• Strong oral and written communication skills. Ability to document, plan and execute programs.
• Project Management
• Transportation & Customs
• ERP Tools (e OM, Oracle, My Orders…)

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

GE Health Care is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Health Care - Creating a world where healthcare has no limits

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Additional Information