Saudi Arabia Job Openings
Lendo
Relationship Manager
Riyadh
FULL TIME
November 13, 2024
Key Responsibilities:
Client Relationship Management:
- Maintain a deep knowledge of Lendo’s products and services, staying updated on new offerings and industry trends.
- Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
- Conduct regular site visits and e-meetings with clients to maintain engagement and support.
- Research and pursue new business opportunities to expand Lendo's client portfolio.
- Identify and evaluate potential clients to assess compatibility with Lendo’s products and services.
- Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.
- Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
- Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
- Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.
- Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
- Track and report on client engagement and revenue performance, providing insights to the sales team.
- Address client concerns, issues, and complaints with efficiency and professionalism, ensuring timely resolution to maintain high levels of satisfaction.
- Foster long-term loyalty and trust with clients by providing consistent, reliable support.
Qualifications:
- Proven experience as a Relationship Manager or similar role in financial services, Fin Tech, or a related industry, with 2 to 5 years of relevant experience.
- Strong understanding of financial products and services, with the ability to learn and adapt to new solutions quickly.
- Excellent communication and interpersonal skills, with a strong focus on client engagement and satisfaction.
- Ability to manage multiple accounts and prioritize workload effectively.
- Analytical mindset with a proactive approach to identifying and solving client issues.
- Goal-oriented, with a track record of meeting or exceeding revenue targets.
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