Saudi Arabia Job Openings

Marriott International, Inc

Reservations Agent

Riyadh

FULL TIME

November 7, 2024

Additional Information
Job Number24192858
Job CategoryReservations
LocationCourtyard Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

New Job Alerts

BAE Systems

Senior Maintenance Manager – Depth Shops

Aţ Ţā'if

November 19, 2024

View Job Description

lalamove

People Operations Manager (HR Manager)

Riyadh

FULL TIME

November 19, 2024

View Job Description

NOV Inc.

HSE Specialist (Saudization)

Dammam

FULL TIME

November 19, 2024

View Job Description

Yalla Wrap It Building maintenance LLC

Sales Engineer

Jeddah

FULL TIME

November 19, 2024

View Job Description

Projects Pioneers Contracting Company

Safety Manager (Neom Approved)

Tabuk

FULL TIME

November 19, 2024

View Job Description

Projects Pioneers Contracting Company

Civil Site Engineer / Project Engineer (Neom Approved)

Tabuk

FULL TIME

November 19, 2024

View Job Description

Projects Pioneers Contracting Company

Construction Manager Civil (CM - Neom Approved)

Tabuk

FULL TIME

November 19, 2024

View Job Description

Honeywell

Senior Account Manager - Field Instruments

Dhahran

November 19, 2024

View Job Description

Marriott International, Inc

Technician-HVAC

Riyadh

FULL TIME

November 19, 2024

View Job Description

Penspen

FEED & Technical Leader (Engineering Manager)

Al Khafjī

Dubai

Dhahran

November 19, 2024

View Job Description

Marriott International, Inc

Technician-HVAC

Riyadh

FULL TIME

November 19, 2024

View Job Description

Penspen

FEED & Technical Leader (Engineering Manager)

Al Khafjī

FULL TIME & CONTRACT

November 19, 2024

View Job Description