Saudi Arabia Job Openings
Wipro Limited
System Engineer
Riyadh
August 29, 2024
- Riyadh, Saudi Arabia
- Tech Hiring
- 3104750
Job Description
Do
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources and Offer Solution to customers.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls and tickets to appropriate resources and Domains who can best support he user,
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.
IT Hardware Asset Management
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
We regret to inform you that this job opportunity is no longer available as it has expired
New Job Alerts
Petroraq Engineering
Civil Engineer Estimation
Al Jubayl
FULL TIME
November 26, 2024
View Job Description
AWS EMEA SARL (Saudi Arabia Branch)
Senior Solutions Architect, AWS (Saudi Nationals Only)
Riyadh
FULL TIME
November 26, 2024
View Job Description
John Wood Group
ED VI/ Lead Subsea Pipeline Designer
FULL TIME
November 26, 2024
View Job Description
Looking for similar job?
Rawaj - Human Capital Management
Sales Account Manager | System Integration | Saudi Arabia
Riyadh
FULL TIME
August 27, 2024
View Job Description
Talent Pal
Data Management and Analytics Manager - BAE Systems
Riyadh
August 30, 2024
View Job DescriptionTalent Pal
Hardware Field Service Engineer - Varian Medical Systems
August 30, 2024
View Job DescriptionNew Job Alerts
Petroraq Engineering
Civil Engineer Estimation
Al Jubayl
FULL TIME
November 26, 2024
View Job Description
AWS EMEA SARL (Saudi Arabia Branch)
Senior Solutions Architect, AWS (Saudi Nationals Only)
Riyadh
FULL TIME
November 26, 2024
View Job Description
John Wood Group
ED VI/ Lead Subsea Pipeline Designer
FULL TIME
November 26, 2024
View Job Description