Singapore Job Openings

company Jetstar Airways Pty Ltd.

Airport Manager, Regional

October 16, 2024

Jetstar Airways Pty Ltd.
Singapore

Published:
Published yesterday
Airport staff
Not specified
Jetstar thrives on innovation. We're always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.

We are looking for an experienced Airport Manager, Regional to be responsible all aspects of airline ground operations. As part of the Jetstar Asia's ground handling team, this role will have the opportunity to drive customer experience by collaborating closely with our appointed ground handlers and internal stakeholders in delivering agreed deliverables for our regional ports.

Reporting to the Manager, Ground Operations & Compliance, your main accountabilities will include:

Exercise leadership and management of our service provider(s) in assigned regional ports.
Ensure consistent delivery of all ground handling operations in passenger service, ramp handling and cargo operations in accordance to agreed service level agreements
Fully accountable for the safe and efficient delivery of overall ground handling activities including disruption handling while adhering to all safety and operational guidelines regulated by the relevant authorities and Jetstar's product, policies and standards
Work closely with Manager, Ground Operations & Compliance on ground handling activities ensuring a cohesive and strong delivery of operational service and safety consistency
Accountable for delivering customer experience and relevant Net Promoter Score outcomes
Accountable for all streams of ancillary collection and set targets
Responsible for the successful delivery of projects including new port readiness activities as assigned

To be considered for these roles you will ideally have:
At least 8 years of strong airline and airport working experience.
At least a Tertiary education with business or any other.
Experienced in all aspects of airlines operations including passenger handling and technical knowledge in relevant ramp and apron handling operations
Excellent communication and interpersonal skills, with proficiency in other Asian languages preferred
Demonstrate effective problem-solving skills in handling difficult situations
Analytical and solution focused with good understanding of the airline business and industry trends
Ability to work within tight deadlines, limited resources and budget, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
Clear understanding of relevant industry regulations & governing bodies i.e. ICAO, IATA, OH & S, and relevant Airport Authorities
Solid and proven leadership capabilities, passion for people, building teams / networks, and excellent negotiating skills
Excellent stakeholder management in a 'matrixed' type of organization

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Ensure consistent delivery of all ground handling operations in passenger service, ramp handling and cargo operations in accordance to agreed service level agreements
Fully accountable for the safe and efficient delivery of overall ground handling activities including disruption handling while adhering to all safety and operational guidelines regulated by the relevant authorities and Jetstar's product, policies and standards
Work closely with Manager, Ground Operations & Compliance on ground handling activities ensuring a cohesive and strong delivery of operational service and safety consistency
Accountable for delivering customer experience and relevant Net Promoter Score outcomes
Accountable for all streams of ancillary collection and set targets
Responsible for the successful delivery of projects including new port readiness activities as assigned

To be considered for these roles you will ideally have:
At least 8 years of strong airline and airport working experience.
At least a Tertiary education with business or any other.
Experienced in all aspects of airlines operations including passenger handling and technical knowledge in relevant ramp and apron handling operations
Excellent communication and interpersonal skills, with proficiency in other Asian languages preferred
Demonstrate effective problem-solving skills in handling difficult situations
Analytical and solution focused with good understanding of the airline business and industry trends
Ability to work within tight deadlines, limited resources and budget, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
Clear understanding of relevant industry regulations & governing bodies i.e. ICAO, IATA, OH & S, and relevant Airport Authorities
Solid and proven leadership capabilities, passion for people, building teams / networks, and excellent negotiating skills
Excellent stakeholder management in a 'matrixed' type of organization
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