Singapore Job Openings

TSTAR Recruit Pte. Ltd.

Call Centre Officer (East Singapore)

FULL TIME

September 23, 2024

Our esteemed client, an established MNC, is searching for a Call Center Officer:
Job Responsibilities
  • Monitor the service quality to ensure customer / experience / service quality meet the standard.
  • Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder.
  • Review and enhance processes and procedures to ensure efficiency of the operation.
  • Deliver a professional, prompt and high quality service experience to customers and internal stakeholder over emails and walk-in.
  • Make outgoing calls to customers.
  • Resolve complicated / escalated issues.
  • Handling time for Customer care Centre
  • Ability to work under pressure and manage customers' expectations.
Job Requirements:
  • Min 1 year of relevant working experience.
  • Teamwork, independent, excellent verbal and written communication skills, problem solving skills, good interpersonal skills.
Additional Information:
  • Salary: Up to SGD 2,500 + Bonus
  • Working Location: East
For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to
tstar.recruit.pte.ltd+candidate+jl496rx37@mail.manatal.com
*We regret that only shortlisted candidates will be notified*
TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)
Job Type: Full-time
Pay: $2,000.00 - $2,500.00 per month
Schedule:
  • Monday to Friday
Supplemental Pay:
  • Yearly bonus
Work Location: In person
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