Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 6 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at www.carro.co


Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 6 countries.
  
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
  
• Formal and informal learning and development programmes to support your growth and career progression.
  
• Comprehensive benefits including medical, insurance and wellbeing.
  
• Flexible working arrangements upon request.
  
• Learn from some of the most experienced mentors in the technology and automotive space.
  
• Meet and interact with colleagues from all around Asia.
  
• Pursue opportunities to work at departments in other countries and regions.
  
• Diverse and inclusive working environment with modern workspaces.
  
  Fun and engaging employee events, initiatives, and celebrations.

A CARRO Ambassador is responsible for improving customer experience, maintaining and cultivating relationships with our customers. They ensures the satisfaction of our customers and will do their best to fulfill any reasonable requests they may have. This role is an integral part of our commitment of service to our customers.

• Provide the best customer experience to ensure that they have an ultra positive experience at the showroom.
  
• Responsible for inspecting and maintaining the showroom at its optimal cleanliness and tidiness condition.
  
• Introducing customers to our CARRO Certified Pre-Owned (CCPO) program and warranty.
  
• Informing customers of current promotions at the showroom.
  
• Monitoring the behavior of customers to identify signs of aggression or other issues that may lead to disturbances or security concerns and inform duty managers accordingly.
  
• Collect feedback or google reviews from customers.
  
• From time to time, assist with CST ticketing inquiries.

Requirements

Benefits