Singapore Job Openings
Hospilite - Singapore
Customer Service Call Centre Agent
Bukit Merah Estate
FULL TIME
November 6, 2024
Key Responsibilities:
- Make outbound calls to individuals regarding hospital bills and related inquiries.
- Provide assistance and information on billing processes, payment options, and insurance claims.
- Handle customer queries and concerns with professionalism and empathy.
- Ensure accurate documentation of conversations and transactions in our systems.
- Collaborate effectively with team members to resolve issues and improve customer experience.
- Proven experience in customer service or call center environments preferred.
- Excellent communication skills and a courteous phone manner.
- Ability to multitask effectively and toggle seamlessly between screens to perform tasks is necessary.
- Strong attention to detail and organizational skills.
- Proficient in Microsoft Office applications (MS Word & Excel)
- Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.
Pay: $2,000.00 - $4,000.00 per month
Schedule:
- Monday to Friday
- Performance bonus
- Yearly bonus
- Call center: 2 years (Required)
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