Singapore Job Openings

The Style Soiree

Customer Service Executive

Hougang New Town

FULL TIME

November 5, 2024

No headcount for visa
We're looking for a meticulous and independent individual to join our team.
You will be in charge of attending to customer's emails
  • Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
  • Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Process exchanges, returns and issue credits
  • Uphold efficiency and customer satisfaction.
  • Handle and process customer's exchanges and returns efficiently.
Some traits that we are looking for:
  • Positive with a willing to learn attitude
  • Strong communication & interpersonal skills
  • Customer-orientated and passionate
  • Ability to solve issues efficiently
  • Has a high level of professionalism, work ethics and honesty
  • Meticulous
Requirements:
  • Strong command of English
  • Basic Excel Skills required
  • Able to work independently
  • Min education: Diploma preferred
  • Minimum commitment of one year
  • May be required to work on weekends
We regret that only shortlisted applicants will be notified
Job Types: Full-time, Permanent
Pay: $2,500.00 - $3,500.00 per month
Benefits:
  • Employee discount
  • Food provided
  • Free parking
  • Parental leave
Schedule:
  • Monday to Friday
  • Weekend availability
Supplemental Pay:
  • 13th month salary
  • Performance bonus
  • Retention bonus
Education:
  • Local Polytechnic Diploma (Required)
Experience:
  • Customer service: 1 year (Preferred)
  • emailing: 1 year (Preferred)
  • Mandarin speaking / writing: 1 year (Required)
License/Certification:
  • singapore citizenship (Required)
  • age of 18-29 for this fresh grad position (Required)
  • size of XS to XL to fit into our uniform (dress/skirt) (Required)
Work Location: In person
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